How To Fix SRT_MONITORING053 - User '&1' does not exist in client '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONITORING - Message Class for SOAP Runtime Monitoring

• Message number: 053

• Message text: User '&1' does not exist in client '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONITORING053 - User '&1' does not exist in client '&2' ?

  The SAP error message SRT_MONITORING053 indicates that a user specified in the context of a service or communication does not exist in the specified client. This error typically arises in scenarios involving SAP's web services or when using the SAP Process Integration (PI) or Process Orchestration (PO) systems.
  Cause:
  
  User Does Not Exist: The user specified in the error message (&1) does not exist in the SAP client (&2) you are working with.
  Client-Specific User: Users in SAP are client-specific, meaning that a user created in one client (e.g., 100) will not be available in another client (e.g., 200) unless explicitly created there.
  Incorrect User ID: There may be a typo or incorrect user ID being referenced in the configuration or service call.
  Authorization Issues: The user might exist but does not have the necessary authorizations to perform the action being attempted.
  
  Solution:
  
  
  Verify User Existence:
  
  Check if the user exists in the specified client. You can do this by using transaction code SU01 (User Maintenance) and entering the user ID to see if it is valid in the specified client.
  
  
  
  Create User if Necessary:
  
  If the user does not exist, you can create it in the specified client using transaction SU01. Make sure to assign the necessary roles and authorizations.
  
  
  
  Check Configuration:
  
  Review the configuration settings where the user ID is being referenced. Ensure that the correct user ID is being used and that it matches the intended user.
  
  
  
  Authorization Check:
  
  If the user exists but is still encountering issues, check the user's authorizations. Use transaction SU53 to analyze authorization failures or check the roles assigned to the user.
  
  
  
  Client-Specific Settings:
  
  Ensure that any settings or configurations that reference users are correctly set up for the specific client you are working in.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance (to check roles assigned to the user)
  
  
  
  Documentation: Refer to SAP Help documentation for user management and authorization concepts to understand how users and roles work in SAP environments.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to user management or the SRT (Service Runtime) framework.
  
  
  By following these steps, you should be able to resolve the error message SRT_MONITORING053 and ensure that the user is correctly set up in the specified client.