How To Fix SRT_MONITORING034 - ID &1 is locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONITORING - Message Class for SOAP Runtime Monitoring

• Message number: 034

• Message text: ID &1 is locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONITORING034 - ID &1 is locked by user &2 ?

  The SAP error message SRT_MONITORING034 indicates that a specific ID (usually a session or transaction ID) is locked by a user. This typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when a resource is being accessed or modified by one user, preventing other users from accessing it simultaneously.
  Cause:
  
  Concurrent Access: The ID is currently being used by another user, which can happen if multiple users are trying to access the same resource at the same time.
  Session Timeout: A user may have left a session open, causing the ID to remain locked.
  System Error: Sometimes, a system error or crash can leave resources in a locked state.
  Long-Running Processes: If a process takes too long to complete, it may hold onto the lock longer than expected.
  
  Solution:
  
  Identify the User: Check which user is holding the lock. You can do this by using transaction codes like SM12 (to view and manage locks) or SM21 (to check system logs).
  Release the Lock: If the user is no longer active or if the session is stuck, you can manually release the lock:
  
  Go to transaction SM12.
  Enter the relevant ID and execute the search.
  Select the lock entry and choose the option to delete or release the lock.
  
  
  Communicate with the User: If the user is still active and needs the ID, communicate with them to see if they can complete their task or log out to release the lock.
  Monitor Long-Running Processes: If the issue is due to long-running processes, consider optimizing those processes or monitoring them more closely to prevent future locks.
  System Restart: In some cases, a system restart may be necessary to clear locks, but this should be done with caution and typically as a last resort.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (lock entries), SM21 (system log), and SM37 (job monitoring) to help diagnose and resolve issues.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message.
  User Training: Ensure that users are trained on proper session management to minimize the occurrence of locked IDs.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.