How To Fix SRT_MONITORING020 - Error when accessing metadata class: "&1"

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONITORING - Message Class for SOAP Runtime Monitoring

• Message number: 020

• Message text: Error when accessing metadata class: "&1"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONITORING020 - Error when accessing metadata class: "&1" ?

  The SAP error message SRT_MONITORING020 typically indicates an issue related to accessing metadata for a specific class in the context of SAP's web services or integration scenarios. This error can occur in various situations, particularly when dealing with SAP Process Integration (PI) or SAP Process Orchestration (PO).
  Cause:
  The error message SRT_MONITORING020 can be caused by several factors, including:
  
  Missing Metadata: The metadata for the specified class may not be available or properly configured in the system.
  Authorization Issues: The user or service account may not have the necessary permissions to access the metadata.
  Service Configuration: There may be issues with the configuration of the web service or the service endpoint.
  Network Issues: Connectivity problems between the SAP system and the service provider can also lead to this error.
  System Errors: There may be underlying system errors or inconsistencies that are affecting the ability to retrieve metadata.
  
  Solution:
  To resolve the SRT_MONITORING020 error, you can take the following steps:
  
  
  Check Metadata Availability:
  
  Ensure that the metadata for the specified class is correctly defined and available in the system. You can check this in the relevant transaction (e.g., SOAMANAGER) or by reviewing the service definitions.
  
  
  
  Review Authorizations:
  
  Verify that the user or service account has the necessary authorizations to access the metadata. You may need to adjust roles or permissions in the user management settings.
  
  
  
  Validate Service Configuration:
  
  Check the configuration of the web service in SOAMANAGER or the relevant configuration tools. Ensure that the service endpoint is correctly defined and that all required parameters are set.
  
  
  
  Check Connectivity:
  
  If the service is external, ensure that there are no network issues preventing access to the service. You can test connectivity using tools like ping or telnet.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Restart Services:
  
  In some cases, restarting the relevant services or the entire SAP system may resolve transient issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or documentation related to the specific version of SAP you are using, as there may be known issues or patches available.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SOAMANAGER (for web service management), SLG1 (for log analysis).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to web services, PI/PO, and metadata management for more insights.
  
  By following these steps, you should be able to diagnose and resolve the SRT_MONITORING020 error effectively.