How To Fix SRT_MONI_STEPS004 - Error when executing service definition

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONI_STEPS - Message Class for SOAP Runtime Steps

• Message number: 004

• Message text: Error when executing service definition

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONI_STEPS004 - Error when executing service definition ?

  The SAP error message SRT_MONI_STEPS004 typically occurs when there is an issue with the execution of a service definition in the SAP system, particularly in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO). This error can arise due to various reasons, including configuration issues, missing or incorrect service definitions, or problems with the underlying communication protocols.
  Causes of SRT_MONI_STEPS004 Error
  
  Service Definition Issues: The service definition may not be correctly configured or may be missing required parameters.
  Endpoint Problems: The endpoint URL specified in the service definition may be incorrect or unreachable.
  Authentication Issues: There may be problems with authentication or authorization when trying to access the service.
  Network Issues: Network connectivity problems can prevent the service from being reached.
  Data Format Issues: The data being sent to the service may not conform to the expected format, leading to processing errors.
  Transport Protocol Issues: Issues with the transport protocol (HTTP, SOAP, etc.) can also lead to this error.
  
  Solutions to SRT_MONI_STEPS004 Error
  
  
  Check Service Definition:
  
  Verify that the service definition is correctly configured in the SAP system.
  Ensure that all required parameters are filled in and that the service is active.
  
  
  
  Validate Endpoint:
  
  Check the endpoint URL for correctness. Ensure that it is reachable from the SAP system.
  Use tools like ping or curl to test the connectivity to the endpoint.
  
  
  
  Review Authentication Settings:
  
  Ensure that the correct authentication method is being used (Basic Auth, OAuth, etc.).
  Check if the credentials provided are valid and have the necessary permissions.
  
  
  
  Examine Network Connectivity:
  
  Investigate any potential network issues that may be preventing access to the service.
  Check firewall settings and ensure that the necessary ports are open.
  
  
  
  Inspect Data Formats:
  
  Review the data being sent to the service to ensure it matches the expected format (XML, JSON, etc.).
  Validate the structure of the data against the service's schema.
  
  
  
  Check Transport Protocol:
  
  Ensure that the correct transport protocol is being used and that it is properly configured.
  Review any relevant logs for errors related to the transport layer.
  
  
  
  Related Information
  
  SAP Notes: Check SAP Notes related to SRT_MONI_STEPS004 for any specific patches or updates that may address known issues.
  Transaction Codes: Use transaction codes like SRT_MONI to monitor service calls and view detailed logs for troubleshooting.
  Logs: Review application logs (SLG1) and system logs (SM21) for additional error messages that may provide more context.
  Documentation: Refer to SAP documentation for guidelines on configuring and troubleshooting web services in SAP PI/PO.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages for a more in-depth analysis.