How To Fix SRT_LOGGING069 - IDoc reconciliation request sent on consumer side

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_LOGGING -

• Message number: 069

• Message text: IDoc reconciliation request sent on consumer side

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_LOGGING069 - IDoc reconciliation request sent on consumer side ?

  The SAP error message SRT_LOGGING069 indicates that an IDoc reconciliation request has been sent from the consumer side. This message typically arises in scenarios involving the SAP Process Integration (PI) or SAP Process Orchestration (PO) when there are issues with the processing of IDocs.
  Cause:
  
  
  IDoc Processing Issues: The error may occur if there are problems with the IDoc processing on the consumer side, such as:
  
  The IDoc is not being processed correctly.
  There are missing or incorrect data in the IDoc.
  The IDoc is not acknowledged by the receiving system.
  
  
  
  Network Issues: Connectivity problems between the consumer and the SAP system can lead to this error.
  
  
  Configuration Issues: Incorrect configuration in the middleware or in the IDoc settings can also cause this error.
  
  
  Timeouts: If the processing of the IDoc takes too long, it may lead to a timeout, prompting a reconciliation request.
  
  
  Solution:
  
  
  Check IDoc Status: Use transaction WE02 or WE05 to check the status of the IDocs. Look for any errors or issues that may have occurred during processing.
  
  
  Reprocess IDocs: If you find IDocs that have failed, you can reprocess them using transaction BD87 or by using the appropriate function in your middleware.
  
  
  Review Logs: Check the logs in the SAP PI/PO system for any additional error messages that may provide more context about the issue.
  
  
  Configuration Review: Ensure that the configuration for IDoc processing is correct. This includes checking the settings in the Integration Directory and ensuring that the correct mappings are in place.
  
  
  Network Connectivity: Verify that there are no network issues between the consumer and the SAP system. Ensure that firewalls or other network devices are not blocking the communication.
  
  
  Timeout Settings: Review and adjust timeout settings in the middleware if necessary to prevent timeouts during IDoc processing.
  
  
  Related Information:
  
  IDoc Types: Familiarize yourself with the specific IDoc types being used and their expected structure.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to IDoc processing or the specific error message.
  Documentation: Review SAP documentation on IDoc processing and reconciliation to understand the expected behavior and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the SRT_LOGGING069 error and implement a solution to resolve it.