How To Fix SRT_LOGGING042 - WS-RM event handler is stopped

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_LOGGING -

• Message number: 042

• Message text: WS-RM event handler is stopped

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_LOGGING042 - WS-RM event handler is stopped ?

  The SAP error message SRT_LOGGING042 indicates that the WS-RM (Web Services Reliable Messaging) event handler has stopped. This can occur in scenarios where SAP systems are using web services for communication, particularly when reliable messaging is required.
  Cause
  The error can be caused by several factors, including:
  
  Configuration Issues: Incorrect configuration of the WS-RM settings in the SAP system.
  Network Issues: Problems with network connectivity that prevent the WS-RM event handler from functioning properly.
  Resource Limitations: Insufficient system resources (like memory or CPU) that prevent the event handler from running.
  Service Interruptions: The underlying web service or the SAP system itself may have experienced an interruption or crash.
  Timeouts: If the WS-RM event handler takes too long to process messages, it may be stopped due to timeouts.
  
  Solution
  To resolve the issue, you can take the following steps:
  
  
  Check Configuration:
  
  Verify the WS-RM configuration settings in the SAP system. Ensure that all parameters are set correctly according to your requirements.
  
  
  
  Restart the Event Handler:
  
  You can restart the WS-RM event handler. This can often resolve temporary issues. You can do this through transaction codes like SRT_ADMIN or SRT_MONI.
  
  
  
  Monitor System Resources:
  
  Check the system's resource usage (CPU, memory, etc.) to ensure that there are enough resources available for the WS-RM event handler to operate.
  
  
  
  Review Logs:
  
  Look at the logs for more detailed error messages. You can check the application logs (transaction SLG1) or the specific WS-RM logs to identify any underlying issues.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues affecting the communication between the systems involved in the web service calls.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as there may be bug fixes related to WS-RM.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to WS-RM for any specific troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information
  
  
  Transaction Codes: 
  
  SRT_ADMIN: For managing WS-RM settings.
  SRT_MONI: For monitoring WS-RM messages and events.
  
  
  
  SAP Notes: Check for relevant SAP Notes that may provide additional insights or solutions related to WS-RM issues.
  
  
  Documentation: Review the official SAP documentation on WS-RM for best practices and configuration guidelines.
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the WS-RM event handler being stopped.