How To Fix SRT_LOGGING038 - Logical sequence with ID &1 with WSRM gaps is deleted (terminated)

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_LOGGING -

• Message number: 038

• Message text: Logical sequence with ID &1 with WSRM gaps is deleted (terminated)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_LOGGING038 - Logical sequence with ID &1 with WSRM gaps is deleted (terminated) ?

  The SAP error message SRT_LOGGING038 indicates that a logical sequence with a specific ID has been deleted or terminated due to gaps in the Web Services Reliable Messaging (WSRM) protocol. This typically occurs in scenarios where messages are being sent and received over a web service, and there are issues with message delivery or acknowledgment.
  Cause:
  
  
  Message Gaps: The error is primarily caused by gaps in the sequence of messages. This can happen if:
  
  Messages are lost during transmission.
  Acknowledgments for messages are not received in a timely manner.
  There are network issues or timeouts that prevent messages from being processed correctly.
  
  
  
  Timeouts: If the system does not receive an acknowledgment for a message within a specified timeout period, it may consider the sequence invalid and terminate it.
  
  
  Configuration Issues: Incorrect configuration of the WSRM settings in the SAP system or the web service client can lead to this error.
  
  
  Solution:
  
  
  Check Network Connectivity: Ensure that there are no network issues affecting the communication between the systems involved in the web service calls.
  
  
  Review Logs: Check the SAP logs for any additional error messages or warnings that may provide more context about the gaps in the sequence.
  
  
  Adjust Timeout Settings: If timeouts are too short, consider increasing the timeout settings for message acknowledgments in the WSRM configuration.
  
  
  Reconfigure WSRM: Review and, if necessary, reconfigure the WSRM settings in both the SAP system and the web service client to ensure they are compatible and correctly set up.
  
  
  Message Resending: Implement a mechanism to resend messages that have not been acknowledged within the expected timeframe.
  
  
  Monitoring: Set up monitoring for the web service communication to catch and address issues proactively.
  
  
  Related Information:
  
  WSRM Protocol: Understand the Web Services Reliable Messaging protocol, which is designed to ensure reliable message delivery in web services.
  SAP Notes: Check for any relevant SAP Notes or documentation that may address specific issues related to WSRM and this error message.
  System Configuration: Review the configuration of the SAP system, including the settings for web services and WSRM, to ensure they align with best practices.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with SAP support or a technical expert who specializes in SAP web services and WSRM.