How To Fix SRT_LOGGING020 - Logical sequence with ID &1 is closed (soft terminated)

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_LOGGING -

• Message number: 020

• Message text: Logical sequence with ID &1 is closed (soft terminated)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_LOGGING020 - Logical sequence with ID &1 is closed (soft terminated) ?

  The SAP error message SRT_LOGGING020 indicates that a logical sequence with a specific ID has been closed due to a "soft termination." This typically occurs in the context of SAP's web services and integration scenarios, particularly when using the SAP Process Integration (PI) or SAP Process Orchestration (PO) frameworks.
  Cause:
  The error can be caused by several factors, including:
  
  Timeouts: The logical sequence may have timed out due to long-running processes or waiting for responses from external systems.
  Error Handling: An error in the processing of a message or a failure in the communication with a backend system can lead to a soft termination.
  Configuration Issues: Incorrect configuration of the web service or integration scenario can lead to unexpected terminations.
  Resource Limitations: Insufficient resources (e.g., memory, processing power) on the server can cause processes to terminate unexpectedly.
  Network Issues: Problems in the network connectivity between SAP and external systems can lead to timeouts and terminations.
  
  Solution:
  To resolve the issue, consider the following steps:
  
  Check Logs: Review the application logs (transaction SLG1) and the integration logs (transaction SRT_MONI) for more detailed error messages that can provide insights into the cause of the termination.
  Increase Timeout Settings: If timeouts are a frequent issue, consider increasing the timeout settings for the relevant web service or integration scenario.
  Error Handling: Implement proper error handling in your integration scenarios to manage exceptions and retries effectively.
  Configuration Review: Verify the configuration of the web service and ensure that all necessary parameters are correctly set.
  Resource Monitoring: Monitor the system resources to ensure that there are no bottlenecks affecting performance.
  Network Stability: Check the network connectivity and stability between SAP and any external systems involved in the integration.
  Reprocessing: If the logical sequence has been closed, you may need to reprocess the message or transaction that caused the error.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SLG1 (Application Log) and SRT_MONI (Service Runtime Monitoring) to analyze logs and monitor service calls.
  SAP Notes: Check for relevant SAP Notes that may address specific issues related to the SRT_LOGGING020 error.
  Documentation: Refer to SAP documentation on web services and integration scenarios for best practices and troubleshooting tips.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.