How To Fix SRT_LOGGER020 - Provider System Management: Deactivation "&".

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_LOGGER - Messages for Configuration Logging

• Message number: 020

• Message text: Provider System Management: Deactivation "&".

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_LOGGER020 - Provider System Management: Deactivation "&". ?

  The SAP error message SRT_LOGGER020 typically indicates an issue related to the deactivation of a provider system in the context of SAP's Service Registry or Service Management. This error can occur in scenarios involving SAP Process Integration (PI) or SAP Process Orchestration (PO) when there are issues with the configuration or connectivity of the service provider.
  Cause:
  
  Deactivation of Provider: The error message indicates that a provider system has been deactivated. This could be due to manual deactivation, configuration changes, or issues with the underlying system.
  Configuration Issues: There may be misconfigurations in the service registry or service management settings.
  Network Issues: Connectivity problems between the SAP system and the provider system can lead to this error.
  Authorization Issues: The user or service account may not have the necessary permissions to access the provider system.
  
  Solution:
  
  
  Check Provider Status: Verify the status of the provider system in the Service Registry. If it is deactivated, you may need to reactivate it.
  
  Go to the Service Registry in the SAP system and check the status of the provider.
  If it is deactivated, you can reactivate it by selecting the provider and choosing the appropriate option to activate it.
  
  
  
  Review Configuration: Ensure that the configuration settings for the provider system are correct.
  
  Check the configuration in the Integration Directory or the relevant configuration areas in SAP PI/PO.
  Ensure that the endpoint URLs, authentication methods, and other settings are correctly configured.
  
  
  
  Check Connectivity: Test the connectivity to the provider system.
  
  Use tools like the SAP PI/PO monitoring tools to check if the provider system is reachable.
  You can also use transaction codes like SICF to check the HTTP services or SM59 for RFC connections.
  
  
  
  Review Logs: Check the logs for more detailed error messages that can provide additional context.
  
  Use transaction SRT_UTIL to access the logs related to the service registry and service management.
  Look for any related error messages that might indicate the root cause of the deactivation.
  
  
  
  Authorization Check: Ensure that the user or service account has the necessary authorizations to access the provider system.
  
  Review the roles and authorizations assigned to the user/service account and make adjustments as necessary.
  
  
  
  Restart Services: In some cases, restarting the relevant services or the entire SAP system may resolve transient issues.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Service Registry and Service Management for detailed configuration and troubleshooting guidelines.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be beneficial to engage SAP support for further assistance.