How To Fix SRT_LOG069 - Business Appl.Id was changed to &1, Tenant Key to &2 and System key to &3

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_LOG - The new configuration log message class for SOAP Runtime

• Message number: 069

• Message text: Business Appl.Id was changed to &1, Tenant Key to &2 and System key to &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_LOG069 - Business Appl.Id was changed to &1, Tenant Key to &2 and System key to &3 ?

  The SAP error message SRT_LOG069 indicates that there has been a change in the configuration of the business application ID, tenant key, or system key in the context of SAP's web services or integration scenarios. This message typically arises in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when there are discrepancies in the expected configuration.
  Cause:
  
  
  Configuration Changes: The error usually occurs when there are changes made to the configuration of the web service or the integration scenario. This could be due to:
  
  Changes in the service endpoint.
  Modifications in the business application ID or tenant key.
  Changes in the system key that identifies the system in the landscape.
  
  
  
  Mismatch in Configuration: The system may be trying to access a service or application with a different configuration than what is currently set up, leading to a mismatch.
  
  
  Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), there may be inconsistencies in the settings.
  
  
  Solution:
  
  
  Review Configuration: Check the configuration settings in the SAP system for the relevant web service or integration scenario. Ensure that the business application ID, tenant key, and system key are correctly set up and match the expected values.
  
  
  Update Service Endpoint: If the service endpoint has changed, update it in the relevant configuration areas (e.g., in the Enterprise Services Repository or Integration Directory).
  
  
  Check Transport Requests: If the issue arose after a transport, verify that all necessary objects and configurations were included in the transport request and that they were correctly imported into the target system.
  
  
  Reconfigure if Necessary: If the configuration is incorrect or incomplete, you may need to reconfigure the web service or integration scenario to ensure that all keys and IDs are set correctly.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP you are using for any additional troubleshooting steps or known issues.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes like SOAMANAGER for web service management, SPRO for configuration, and SICF for service activation.
  Logs and Traces: Review logs and traces in the SAP system to gather more information about the error and its context. This can help in diagnosing the root cause.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it.