How To Fix SRT_CORE324 - (UTC timestamp &1; Transaction ID &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 324

• Message text: (UTC timestamp &1; Transaction ID &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE324 - (UTC timestamp &1; Transaction ID &2) ?

  The SAP error message SRT_CORE324 typically relates to issues in the SAP Process Integration (PI) or SAP Process Orchestration (PO) environment, particularly when dealing with web services and the Service Registry. The message indicates a problem with the processing of a web service request, often linked to the transaction ID and the UTC timestamp provided in the error message.
  Cause:
  
  Service Unavailability: The web service you are trying to access may be down or not reachable.
  Configuration Issues: There may be misconfigurations in the service definitions, such as incorrect endpoint URLs or authentication settings.
  Network Issues: Network connectivity problems can prevent the SAP system from reaching the web service.
  Timeouts: The request may be timing out due to long processing times or heavy load on the server.
  Data Issues: The data being sent in the request may not conform to the expected format or may be invalid.
  
  Solution:
  
  Check Service Availability: Ensure that the web service is up and running. You can do this by accessing the service endpoint directly through a browser or a tool like Postman.
  Review Configuration: Verify the configuration settings in the SAP system for the web service. Check the endpoint URL, authentication methods, and any other relevant settings.
  Network Diagnostics: Use network diagnostic tools to check for connectivity issues between the SAP system and the web service.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings in the SAP PI/PO configuration.
  Validate Input Data: Ensure that the data being sent in the request is valid and conforms to the expected schema.
  Check Logs: Review the application logs in SAP PI/PO for more detailed error messages that can provide additional context about the issue.
  
  Related Information:
  
  Transaction ID & Timestamp: The transaction ID and UTC timestamp in the error message can be used to trace the specific request in the logs. This can help in identifying the exact point of failure.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to engage SAP support for further assistance.