How To Fix SRT_CORE147 - PI error occurred while receiving a message

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 147

• Message text: PI error occurred while receiving a message

What causes this issue?

The XI3.0 connector raised an exception because an incoming message
could not be processed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the error text of the exception to find the root cause.
This exception often occurs when you have not configured an inbound
configuration for the specific service interface. Check your
configuration to make sure it is defined correctly. This error may also
indicate that your provider sends an unknown receiver interface within
the XI message header.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE147 - PI error occurred while receiving a message ?

  The SAP error message SRT_CORE147 indicates that there was a problem in the Process Integration (PI) layer while receiving a message. This error typically occurs in scenarios involving web services or when using SAP Process Orchestration (PO) or SAP PI for message processing.
  Causes:
  
  Network Issues: There may be connectivity problems between the sender and receiver systems, such as firewalls blocking the communication or network outages.
  Configuration Errors: Incorrect configuration in the Integration Directory or in the service definitions can lead to this error.
  Message Format Issues: The message being sent may not conform to the expected format or schema, leading to parsing errors.
  Timeouts: The receiving system may be taking too long to respond, causing a timeout in the PI system.
  Service Unavailability: The target service may be down or not reachable at the time of the request.
  Authentication Issues: Problems with credentials or security settings can prevent successful message reception.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the systems. Use tools like ping or telnet to verify connectivity.
  Review Configuration: Check the configuration in the Integration Directory, including the sender and receiver agreements, and ensure that they are set up correctly.
  Validate Message Format: Ensure that the message being sent adheres to the expected format and schema. Use tools like SOAP UI to test the web service.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings in the PI configuration.
  Check Service Availability: Verify that the target service is up and running. You can do this by accessing the service endpoint directly.
  Review Security Settings: Ensure that the authentication and authorization settings are correctly configured and that the credentials used are valid.
  
  Related Information:
  
  Logs and Traces: Check the logs in the SAP PI/PO system for more detailed error messages. The message monitoring tools can provide insights into what went wrong.
  SAP Notes: Look for relevant SAP Notes that may address specific issues related to the SRT_CORE147 error. SAP frequently updates its knowledge base with solutions to known issues.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed and resolved by other users.
  
  By following these steps, you should be able to diagnose and resolve the SRT_CORE147 error effectively. If the problem persists, consider reaching out to SAP support for further assistance.