How To Fix SRT_CORE069 - &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 069

• Message text: &1

What causes this issue?

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System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE069 - &1 ?

  The SAP error message SRT_CORE069 typically indicates an issue related to the SAP Process Integration (PI) or SAP Process Orchestration (PO) system, particularly in the context of web service communication. The message often points to a problem with the configuration or execution of a web service call.
  Cause:
  The error message SRT_CORE069 can be caused by several factors, including but not limited to:
  
  Configuration Issues: Incorrect configuration of the web service or the service consumer/producer.
  Network Issues: Problems with network connectivity that prevent the service from being reached.
  Authentication/Authorization Problems: Issues with user credentials or permissions that prevent access to the web service.
  Service Availability: The target service might be down or not available.
  Data Format Issues: The data being sent or received may not conform to the expected format, leading to parsing errors.
  
  Solution:
  To resolve the SRT_CORE069 error, you can follow these steps:
  
  
  Check Configuration:
  
  Verify the configuration settings for the web service in the SAP PI/PO system.
  Ensure that the endpoint URL is correct and accessible.
  
  
  
  Test Connectivity:
  
  Use tools like SOAP UI or Postman to test the web service endpoint directly and check for connectivity issues.
  Ensure that the network settings (firewalls, proxies) allow communication between the systems.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context.
  Look for any related error messages that might indicate the root cause.
  
  
  
  Authentication and Authorization:
  
  Ensure that the credentials used for the web service call are correct and have the necessary permissions.
  If using Basic Authentication or OAuth, verify that the tokens or credentials are valid.
  
  
  
  Service Status:
  
  Confirm that the target web service is up and running. You may need to contact the service provider if it is an external service.
  
  
  
  Data Validation:
  
  Validate the data being sent to the web service to ensure it meets the expected schema and format.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or community forums for any specific notes or patches related to the error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Version Specifics: Be aware that the behavior of the error message may vary depending on the version of SAP PI/PO you are using, so ensure that you are looking at the correct documentation for your version.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.