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How To Fix SRT_CORE062 - A requested functionality is not supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

  • Message number: 062

  • Message text: A requested functionality is not supported

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRT_CORE062 - A requested functionality is not supported ?

    The SAP error message SRT_CORE062 indicates that a requested functionality is not supported in the context of SAP's web services or integration scenarios. This error typically arises when there is an attempt to invoke a service or feature that is either not implemented or not available in the current configuration of the SAP system.

    Causes:

    1. Unsupported Service: The service being called may not be implemented in the backend system.
    2. Configuration Issues: There may be misconfigurations in the service definitions or in the integration settings.
    3. Version Mismatch: The client and server may be using incompatible versions of the service or protocol.
    4. Authorization Issues: The user or system may not have the necessary permissions to access the requested functionality.
    5. Service Endpoint Issues: The endpoint being called may not be correctly defined or may not exist.

    Solutions:

    1. Check Service Availability: Verify that the service you are trying to access is correctly implemented and available in the backend system.
    2. Review Configuration: Ensure that the service is properly configured in the SAP system. This includes checking the service definitions in transaction SOAMANAGER.
    3. Update or Patch: If there is a version mismatch, consider updating the client or server to ensure compatibility.
    4. Authorization Check: Ensure that the user or system has the necessary authorizations to access the service. This can be checked in transaction SU53 or by reviewing the roles assigned to the user.
    5. Endpoint Verification: Check the endpoint URL being used to ensure it is correct and reachable. You can test the endpoint using tools like Postman or SOAP UI.
    6. Consult Documentation: Review the SAP documentation for the specific service to understand its capabilities and limitations.

    Related Information:

    • Transaction Codes:
      • SOAMANAGER: For managing web service configurations.
      • SICF: For checking and managing HTTP services.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the error message.
    • Logs and Traces: Check the application logs (transaction SLG1) and traces (transaction ST01 or ST22) for more detailed error information that can help diagnose the issue.

    If the problem persists after following these steps, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.

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