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How To Fix SRT_CORE029 - Authorization denied. Wrong user or password


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

  • Message number: 029

  • Message text: Authorization denied. Wrong user or password

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRT_CORE029 - Authorization denied. Wrong user or password ?

    The SAP error message SRT_CORE029: Authorization denied. Wrong user or password typically occurs in the context of SAP's web services or when using the SAP Process Integration (PI) or Process Orchestration (PO) systems. This error indicates that the system is unable to authenticate the user due to incorrect credentials or insufficient authorization.

    Causes:

    1. Incorrect Credentials: The username or password provided for the web service call is incorrect.
    2. User Not Authorized: The user does not have the necessary authorizations to access the requested service.
    3. User Lockout: The user account may be locked due to multiple failed login attempts.
    4. Expired Password: The password for the user account may have expired and needs to be reset.
    5. Service Configuration Issues: The web service may not be configured correctly, leading to authentication failures.
    6. Network Issues: Connectivity issues between the client and the SAP system can also lead to authentication problems.

    Solutions:

    1. Verify Credentials: Double-check the username and password being used. Ensure that they are entered correctly, including case sensitivity.
    2. Check User Authorizations: Ensure that the user has the necessary roles and authorizations to access the web service. This can be done by checking the user roles in transaction SU01 or PFCG.
    3. Unlock User Account: If the user account is locked, it can be unlocked using transaction SU01 by an administrator.
    4. Reset Password: If the password has expired, reset it using transaction SU01.
    5. Review Service Configuration: Check the configuration of the web service in the SAP system to ensure that it is set up correctly and that the user is allowed to access it.
    6. Check Network Connectivity: Ensure that there are no network issues preventing the client from reaching the SAP system.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • PFCG: Role Maintenance
      • SICF: Maintain Services (to check web service configuration)
    • Logs and Traces: Check the application logs (transaction SLG1) and the system logs (transaction SM21) for more detailed error messages that can provide additional context.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
    • Documentation: Review SAP documentation related to web services and authentication mechanisms for further insights.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

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