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Message type: E = Error
Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime
Message number: 029
Message text: Authorization denied. Wrong user or password
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SRT_CORE029
- Authorization denied. Wrong user or password ?The SAP error message SRT_CORE029: Authorization denied. Wrong user or password typically occurs in the context of SAP's web services or when using the SAP Process Integration (PI) or Process Orchestration (PO) systems. This error indicates that the system is unable to authenticate the user due to incorrect credentials or insufficient authorization.
Causes:
- Incorrect Credentials: The username or password provided for the web service call is incorrect.
- User Not Authorized: The user does not have the necessary authorizations to access the requested service.
- User Lockout: The user account may be locked due to multiple failed login attempts.
- Expired Password: The password for the user account may have expired and needs to be reset.
- Service Configuration Issues: The web service may not be configured correctly, leading to authentication failures.
- Network Issues: Connectivity issues between the client and the SAP system can also lead to authentication problems.
Solutions:
- Verify Credentials: Double-check the username and password being used. Ensure that they are entered correctly, including case sensitivity.
- Check User Authorizations: Ensure that the user has the necessary roles and authorizations to access the web service. This can be done by checking the user roles in transaction
SU01
orPFCG
.- Unlock User Account: If the user account is locked, it can be unlocked using transaction
SU01
by an administrator.- Reset Password: If the password has expired, reset it using transaction
SU01
.- Review Service Configuration: Check the configuration of the web service in the SAP system to ensure that it is set up correctly and that the user is allowed to access it.
- Check Network Connectivity: Ensure that there are no network issues preventing the client from reaching the SAP system.
Related Information:
SU01
: User MaintenancePFCG
: Role MaintenanceSICF
: Maintain Services (to check web service configuration)SLG1
) and the system logs (transaction SM21
) for more detailed error messages that can provide additional context.If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.
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