How To Fix SRT_CORE021 - Session termination failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 021

• Message text: Session termination failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE021 - Session termination failed ?

  The SAP error message SRT_CORE021: Session termination failed typically occurs in the context of SAP's web services and integration scenarios, particularly when using the SAP Process Integration (PI) or SAP Process Orchestration (PO) systems. This error indicates that there was a failure in terminating a session, which can be due to various reasons.
  Causes:
  
  Network Issues: Problems with network connectivity between the SAP system and the external service can lead to session termination failures.
  Timeouts: If a session takes too long to complete, it may time out, leading to termination errors.
  Configuration Errors: Incorrect configuration settings in the SAP system or the external service can cause issues with session management.
  Resource Limitations: Insufficient system resources (like memory or CPU) can lead to failures in managing sessions.
  Service Unavailability: The external service that the SAP system is trying to communicate with may be down or unreachable.
  Version Mismatch: Incompatibility between the versions of the SAP system and the external service can also lead to session termination issues.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the SAP system and the external service. You can use tools like ping or traceroute to diagnose connectivity problems.
  Review Timeout Settings: Check the timeout settings in the SAP system and the external service. Adjust them if necessary to allow for longer processing times.
  Validate Configuration: Review the configuration settings for the web service or integration scenario. Ensure that all parameters are correctly set.
  Monitor System Resources: Use SAP transaction codes like ST02 (buffer management) and ST06 (OS monitoring) to check for resource bottlenecks. If necessary, optimize the system or allocate more resources.
  Check Service Status: Verify that the external service is up and running. If it is down, you may need to wait until it is restored or contact the service provider.
  Update Software: Ensure that both the SAP system and the external service are running compatible versions. If there are updates available, consider applying them.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SRT_CORE021 for any specific patches or updates that may address this issue.
  Logs and Traces: Review the application logs (transaction SLG1) and traces (transaction ST01) for more detailed error messages that can provide additional context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for web services and integration scenarios for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.