How To Fix SRT_AU_HELPER_MSG013 - Error when reading host, port, prefix; &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_AU_HELPER_MSG -

• Message number: 013

• Message text: Error when reading host, port, prefix; &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_AU_HELPER_MSG013 - Error when reading host, port, prefix; &1 ?

  The SAP error message SRT_AU_HELPER_MSG013 typically indicates an issue with the configuration of the SAP system's communication settings, particularly when it is trying to read the host, port, or prefix for a service. This error can occur in scenarios involving web services or when using the SAP Process Integration (PI) or Process Orchestration (PO) components.
  Cause:
  The error can be caused by several factors, including:
  
  Incorrect Configuration: The host, port, or prefix settings for the web service or communication channel may be incorrectly configured in the SAP system.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the specified host.
  Service Unavailability: The service you are trying to access may not be running or may be misconfigured.
  Authorization Issues: The user or service account may not have the necessary permissions to access the specified service.
  DNS Resolution Issues: The hostname may not be resolvable due to DNS configuration problems.
  
  Solution:
  To resolve the SRT_AU_HELPER_MSG013 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the relevant configuration settings in the SAP system (e.g., SOAMANAGER for web services).
  Verify that the host, port, and prefix are correctly set up for the service you are trying to access.
  
  
  
  Test Connectivity:
  
  Use tools like ping or telnet to check if the SAP system can reach the specified host and port.
  Ensure that there are no firewall rules blocking the connection.
  
  
  
  Check Service Status:
  
  Ensure that the web service or application you are trying to connect to is up and running.
  Check the logs of the service for any errors or issues.
  
  
  
  Review Authorization:
  
  Ensure that the user or service account has the necessary permissions to access the service.
  Check the roles and authorizations assigned to the user.
  
  
  
  DNS Configuration:
  
  If using a hostname, ensure that it is correctly configured in the DNS and can be resolved from the SAP system.
  You can also try using the IP address instead of the hostname to see if that resolves the issue.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes or documentation that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SOAMANAGER, SICF, or SPRO to access the relevant configuration settings.
  Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context.
  SAP Community: Consider searching or posting in the SAP Community forums for additional insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the SRT_AU_HELPER_MSG013 error.