How To Fix SRT_ALERTING009 - Number of error log entries in client &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_ALERTING - Alerting Class for SOAP Runtime Monitoring

• Message number: 009

• Message text: Number of error log entries in client &1 &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_ALERTING009 - Number of error log entries in client &1 &2 ?

  The SAP error message SRT_ALERTING009 indicates that there are too many error log entries in the specified client. This message is typically related to the SAP Process Integration (PI) or SAP Process Orchestration (PO) systems, where it monitors the number of error logs generated for messages processed by the system.
  Cause:
  The error message is triggered when the number of error log entries exceeds a predefined threshold. This can happen due to various reasons, including:
  
  A high volume of failed messages due to configuration issues, data inconsistencies, or connectivity problems.
  System performance issues leading to message processing failures.
  Lack of regular maintenance or monitoring of error logs, resulting in accumulation over time.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Analyze the Error Logs:
  
  Use transaction SXMB_MONI (for monitoring messages) or SRT_MONI (for monitoring service calls) to check the details of the failed messages.
  Identify the root cause of the errors and address any underlying issues (e.g., incorrect configurations, data errors).
  
  
  
  Clear Old Error Logs:
  
  You can delete or archive old error log entries to reduce the number of entries. This can be done using transaction SLG1 (Application Log) or through specific cleanup programs provided by SAP.
  Ensure that you have a backup or have archived necessary logs before deletion.
  
  
  
  Adjust Threshold Settings:
  
  If necessary, you can adjust the threshold settings for error log entries in the system configuration. This can be done in the relevant configuration settings for your SAP PI/PO system.
  
  
  
  Regular Monitoring and Maintenance:
  
  Implement regular monitoring and maintenance procedures to keep track of error logs and address issues proactively.
  Set up alerts or notifications for when error logs reach a certain threshold to take action before hitting the limit.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may provide additional guidance or patches related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SXMB_MONI: Message Monitoring
  SRT_MONI: Service Monitoring
  SLG1: Application Log
  
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on error handling in SAP PI/PO.
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the SRT_ALERTING009 error and prevent it from recurring in the future.