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How To Fix SRT_ALERTING002 - Call ID: "&1"; trace key: "&2"; MSG_ID: "&3"; memory consumption: "&4"


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRT_ALERTING - Alerting Class for SOAP Runtime Monitoring

  • Message number: 002

  • Message text: Call ID: "&1"; trace key: "&2"; MSG_ID: "&3"; memory consumption: "&4"

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRT_ALERTING002 - Call ID: "&1"; trace key: "&2"; MSG_ID: "&3"; memory consumption: "&4" ?

    The SAP error message SRT_ALERTING002 typically relates to issues with the SAP Process Integration (PI) or SAP Process Orchestration (PO) systems, particularly in the context of web service calls. This error indicates that there is a problem with memory consumption during the processing of a web service call, which can lead to performance issues or failures in processing.

    Cause:

    1. High Memory Consumption: The error suggests that the memory consumption for a particular call ID has exceeded acceptable limits. This can happen due to:

      • Large payloads being processed.
      • Inefficient processing logic in the integration flow.
      • Memory leaks in the application or middleware.
      • Insufficient memory allocation for the Java Virtual Machine (JVM) running the SAP PI/PO.
    2. Configuration Issues: Incorrect configuration settings for the integration scenarios or the server can also lead to memory issues.

    3. System Load: High system load or concurrent processing of multiple requests can lead to increased memory usage.

    Solution:

    1. Analyze Memory Usage:

      • Use tools like the SAP Memory Analyzer (MAT) to analyze memory consumption and identify potential memory leaks or areas of high usage.
      • Check the JVM heap size settings and consider increasing them if they are too low.
    2. Optimize Integration Flows:

      • Review and optimize the integration scenarios to ensure they are efficient. This may involve simplifying mappings, reducing payload sizes, or breaking down large messages into smaller ones.
    3. Monitor System Performance:

      • Regularly monitor system performance and memory usage to identify trends and potential issues before they lead to errors.
      • Use SAP Solution Manager or other monitoring tools to keep track of system health.
    4. Adjust Configuration:

      • Review and adjust the configuration settings for the PI/PO system, including timeout settings, memory allocation, and thread settings.
    5. Patch and Update:

      • Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues related to memory consumption.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for PI/PO for best practices on performance tuning and memory management.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
    • Performance Tuning Guides: Look for performance tuning guides specific to SAP PI/PO, which can provide insights into optimizing memory usage and processing efficiency.

    By following these steps, you should be able to diagnose and resolve the SRT_ALERTING002 error effectively.

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