How To Fix SRT_ADMIN308 - bgRFC is not operational

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_ADMIN - Administration Messages for SOAP Runtime

• Message number: 308

• Message text: bgRFC is not operational

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_ADMIN308 - bgRFC is not operational ?

  The SAP error message SRT_ADMIN308: bgRFC is not operational typically indicates an issue with the background RFC (bgRFC) framework in the SAP system. This framework is used for asynchronous communication between different SAP systems or between different components of the same system. When bgRFC is not operational, it can lead to issues with data processing and communication.
  Causes:
  
  Configuration Issues: The bgRFC framework may not be properly configured in the SAP system.
  System Errors: There may be underlying system errors or inconsistencies that are preventing bgRFC from functioning correctly.
  Database Issues: Problems with the database, such as locks or corruption, can affect bgRFC operations.
  Transport Layer Issues: Issues with the transport layer or network connectivity can also lead to bgRFC failures.
  Resource Limitations: Insufficient system resources (like memory or CPU) can impact the bgRFC processing.
  
  Solutions:
  
  
  Check bgRFC Configuration:
  
  Go to transaction SRT_ADMIN and check the configuration settings for bgRFC.
  Ensure that the bgRFC destinations are correctly defined and operational.
  
  
  
  Monitor bgRFC Queues:
  
  Use transaction SM58 to monitor the status of the bgRFC queues.
  Look for any stuck or failed entries and analyze the logs for errors.
  
  
  
  Check System Logs:
  
  Use transaction SM21 to check the system logs for any related error messages that could provide more context on the issue.
  
  
  
  Restart bgRFC:
  
  Sometimes, simply restarting the bgRFC service can resolve temporary issues. You can do this through transaction SRT_ADMIN.
  
  
  
  Database Check:
  
  Check the database for any locks or inconsistencies. You may need to run database consistency checks or consult your database administrator.
  
  
  
  System Resources:
  
  Monitor system resources (CPU, memory, etc.) to ensure that the system is not under heavy load. If necessary, optimize performance or allocate more resources.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  
  Consult SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SRT_ADMIN: For managing and monitoring the bgRFC framework.
  SM58: For monitoring asynchronous RFC calls.
  SM21: For checking system logs.
  
  
  
  Documentation: Refer to the official SAP documentation for bgRFC for detailed configuration and troubleshooting steps.
  
  
  Performance Monitoring: Regularly monitor the performance of bgRFC to prevent issues from arising in the future.
  
  
  By following these steps, you should be able to diagnose and resolve the bgRFC operational issues in your SAP system.