How To Fix SRT_ADMIN273 - Reset of WSRM Event Handler failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_ADMIN - Administration Messages for SOAP Runtime

• Message number: 273

• Message text: Reset of WSRM Event Handler failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_ADMIN273 - Reset of WSRM Event Handler failed ?

  The SAP error message SRT_ADMIN273: Reset of WSRM Event Handler failed typically occurs in the context of Web Services Reliable Messaging (WSRM) in SAP systems. This error indicates that there was a failure in resetting the event handler responsible for managing WSRM messages.
  Causes:
  
  Configuration Issues: Incorrect configuration of the WSRM settings in the SAP system can lead to this error.
  Network Issues: Problems with network connectivity or communication between the sender and receiver systems can cause failures in message handling.
  System Performance: High load on the system or performance issues can lead to timeouts or failures in processing WSRM messages.
  Database Locking: If there are database locks or issues with the underlying database, it may prevent the event handler from resetting.
  Software Bugs: There may be bugs in the SAP software or specific patches that need to be applied.
  
  Solutions:
  
  Check Configuration: Review the WSRM configuration settings in the SAP system. Ensure that all parameters are set correctly according to the documentation.
  Monitor System Performance: Check the system performance and resource utilization. If the system is under heavy load, consider optimizing performance or scaling resources.
  Network Diagnostics: Perform network diagnostics to ensure that there are no connectivity issues between the systems involved in the WSRM communication.
  Database Checks: Investigate the database for any locks or issues. Ensure that the database is functioning correctly and that there are no performance bottlenecks.
  Review Logs: Check the SAP application logs (transaction SLG1) and the WSRM logs for any additional error messages or warnings that could provide more context about the failure.
  Apply Patches: Ensure that your SAP system is up to date with the latest patches and updates. Check SAP Notes for any known issues related to WSRM and apply relevant fixes.
  Restart Services: In some cases, restarting the relevant services or the entire SAP system may resolve transient issues.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for WSRM to understand the configuration and operational guidelines.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can share their solutions.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.