How To Fix SRT_ADMIN257 - Reset of bgRFC inbound destination failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_ADMIN - Administration Messages for SOAP Runtime

• Message number: 257

• Message text: Reset of bgRFC inbound destination failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_ADMIN257 - Reset of bgRFC inbound destination failed ?

  The SAP error message SRT_ADMIN257: Reset of bgRFC inbound destination failed typically occurs in the context of SAP's bgRFC (background Remote Function Call) framework, which is used for asynchronous communication between different SAP systems or between different components within the same system.
  Cause:
  The error can be caused by several factors, including:
  
  Configuration Issues: The bgRFC destination may not be properly configured, or there may be issues with the settings in transaction SRT_ADMIN.
  Network Issues: Connectivity problems between the systems involved can lead to failures in resetting the bgRFC destination.
  Resource Limitations: If the system is under heavy load or if there are resource constraints (like memory or CPU), it may fail to reset the bgRFC destination.
  Lock Entries: There may be lock entries in the system that prevent the bgRFC destination from being reset.
  Transport Layer Issues: Problems with the transport layer or the underlying communication protocols can also lead to this error.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to transaction SRT_ADMIN and verify the configuration of the bgRFC destination. Ensure that all settings are correct and that the destination is active.
  
  
  
  Check System Logs:
  
  Use transaction SM21 to check the system logs for any related error messages that might provide more context about the failure.
  
  
  
  Monitor bgRFC Queue:
  
  Use transaction SLG1 to check the logs for bgRFC. Look for any entries that might indicate why the reset failed.
  
  
  
  Clear Locks:
  
  Check for any lock entries using transaction SM12. If there are locks related to the bgRFC destination, consider releasing them.
  
  
  
  Restart Services:
  
  Sometimes, simply restarting the relevant services or the entire SAP system can resolve transient issues.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues between the systems involved. You can use tools like ping or traceroute to check connectivity.
  
  
  
  Increase Resources:
  
  If the system is under heavy load, consider increasing the resources (CPU, memory) allocated to the SAP instance.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  bgRFC: Background RFC is a mechanism in SAP that allows for asynchronous communication, which is crucial for performance in distributed environments.
  Transaction Codes:
  
  SRT_ADMIN: For managing and monitoring the bgRFC destinations.
  SM21: For viewing system logs.
  SLG1: For viewing application logs.
  SM12: For managing lock entries.
  
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the bgRFC inbound destination reset failure.