How To Fix SRT_ADMIN247 - Service user &1 deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_ADMIN - Administration Messages for SOAP Runtime

• Message number: 247

• Message text: Service user &1 deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_ADMIN247 - Service user &1 deleted ?

  The SAP error message SRT_ADMIN247 indicates that a service user, which is required for the operation of the SAP system, has been deleted. This can occur in various scenarios, particularly when dealing with SAP Process Integration (PI) or SAP Process Orchestration (PO) systems, where service users are often used for communication between different systems.
  Cause:
  
  Manual Deletion: The service user was manually deleted by an administrator or through a script.
  System Cleanup: A system cleanup process may have removed inactive users, including service users.
  Transport Issues: If the user was part of a transport request that was incorrectly managed, it could lead to the deletion of the user in the target system.
  Configuration Changes: Changes in system configuration or user management policies may have inadvertently led to the deletion of the service user.
  
  Solution:
  
  
  Recreate the Service User:
  
  If you know the details of the deleted service user (username, roles, authorizations), you can recreate it in the SAP system.
  Use transaction SU01 to create a new user with the same parameters as the deleted one.
  
  
  
  Restore from Backup:
  
  If you have a backup of the user data or a transport request that includes the user, you can restore the user from there.
  
  
  
  Check System Logs:
  
  Review system logs (transaction SLG1) to identify when and how the user was deleted. This can help prevent future occurrences.
  
  
  
  Review User Management Policies:
  
  Ensure that user management policies are in place to prevent accidental deletion of critical service users.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to service users and their management for best practices.
  
  
  
  Related Information:
  
  Service Users: These are special users created for specific purposes, such as background processing or system communication. They typically have specific roles and authorizations assigned to them.
  User Management: Understanding how user management works in SAP is crucial. This includes knowing how to create, modify, and delete users, as well as how to assign roles and authorizations.
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to the SRT_ADMIN247 error message. You can search for relevant notes in the SAP Support Portal.
  
  If the issue persists or if you are unsure about the steps to take, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.