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How To Fix SRT_ADMIN238 - Role check failed for service user &1 and role &2: &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRT_ADMIN - Administration Messages for SOAP Runtime

  • Message number: 238

  • Message text: Role check failed for service user &1 and role &2: &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRT_ADMIN238 - Role check failed for service user &1 and role &2: &3 ?

    The SAP error message SRT_ADMIN238 indicates that there is a role check failure for a service user in the context of SAP's web services framework. This error typically arises when the service user does not have the necessary authorizations or roles assigned to access a specific service.

    Cause:

    1. Missing Role Assignment: The service user does not have the required role assigned that grants access to the web service.
    2. Incorrect Role Configuration: The role assigned may not have the necessary authorizations or may not be correctly configured.
    3. Service User Issues: The service user itself may not be properly set up or may have been deactivated.
    4. Authorization Objects: The authorization objects required for the service may not be included in the assigned roles.

    Solution:

    1. Check Role Assignment:

      • Go to transaction PFCG (Role Maintenance) and check if the service user has the required role assigned.
      • If not, assign the necessary role that includes the required authorizations for the web service.
    2. Review Role Configuration:

      • Ensure that the role assigned to the service user contains the necessary authorizations for the specific service being accessed.
      • You may need to add or modify authorization objects in the role.
    3. Verify Service User Status:

      • Check if the service user is active and not locked or deactivated.
      • You can do this using transaction SU01 (User Maintenance).
    4. Test Authorizations:

      • Use transaction SU53 to analyze the authorization check after attempting to access the service. This will show you which authorization failed and why.
    5. Adjust Authorizations:

      • If the required authorizations are missing, you may need to adjust the role or create a new role that includes the necessary permissions.
    6. Consult Documentation:

      • Refer to SAP documentation or support notes related to the specific web service you are trying to access for any additional configuration or authorization requirements.

    Related Information:

    • Transaction Codes:
      • PFCG: Role Maintenance
      • SU01: User Maintenance
      • SU53: Display Authorization Check
    • SAP Notes: Check SAP Notes for any known issues or updates related to the specific web service or authorization problems.
    • Web Service Configuration: Ensure that the web service is correctly configured in transaction SRT_ADMIN (Service Runtime Administration).

    By following these steps, you should be able to resolve the SRT_ADMIN238 error and ensure that the service user has the appropriate access to the required web service.

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