How To Fix SRT_ADMIN164 - Client: & bgRFC Supervisordestination & not usable

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_ADMIN - Administration Messages for SOAP Runtime

• Message number: 164

• Message text: Client: & bgRFC Supervisordestination & not usable

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_ADMIN164 - Client: & bgRFC Supervisordestination & not usable ?

  The SAP error message SRT_ADMIN164 indicates that the bgRFC (background Remote Function Call) supervisor destination is not usable. This error typically arises in the context of SAP's integration technologies, particularly when using the SAP Process Integration (PI) or SAP Process Orchestration (PO) systems.
  Cause:
  The error can be caused by several factors, including:
  
  Configuration Issues: The bgRFC supervisor destination may not be properly configured or may be missing.
  Network Issues: There could be network connectivity problems preventing the system from reaching the bgRFC supervisor.
  System Load: The bgRFC supervisor might be overloaded or facing performance issues, leading to it being temporarily unavailable.
  Authorization Issues: The user or service account may not have the necessary permissions to access the bgRFC supervisor.
  Technical Issues: There may be underlying technical issues with the bgRFC framework or the SAP system itself.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to transaction SRT_ADMIN and verify the configuration of the bgRFC supervisor destination.
  Ensure that the destination is correctly defined and active.
  
  
  
  Check System Status:
  
  Use transaction SM58 to check for any stuck or failed RFC calls.
  Use transaction SM21 to review the system log for any related error messages.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing communication with the bgRFC supervisor.
  Test the connection to the bgRFC supervisor destination using transaction SM59.
  
  
  
  Monitor bgRFC Queue:
  
  Use transaction SRT_MONI to monitor the bgRFC queues and check for any errors or issues.
  If the queues are full or there are many entries, consider processing or clearing them.
  
  
  
  Check Authorizations:
  
  Verify that the user or service account has the necessary authorizations to access the bgRFC supervisor.
  
  
  
  Restart Services:
  
  If the bgRFC supervisor is overloaded, consider restarting the relevant services or the entire SAP system if necessary.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  bgRFC: Background RFC is a mechanism in SAP that allows asynchronous processing of function calls in the background, improving performance and reliability.
  SRT_ADMIN: This transaction is used for managing and monitoring the SAP web services and related configurations.
  SM59: This transaction is used to configure and test RFC destinations in SAP.
  SM58: This transaction is used to monitor and manage asynchronous RFC calls.
  SRT_MONI: This transaction is used to monitor the status of web service calls and bgRFC queues.
  
  If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.