How To Fix SRT_ADMIN124 - Checking service user

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_ADMIN - Administration Messages for SOAP Runtime

• Message number: 124

• Message text: Checking service user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_ADMIN124 - Checking service user ?

  The SAP error message SRT_ADMIN124 typically indicates an issue related to the service user configuration in the SAP system, particularly when dealing with the SAP Process Integration (PI) or SAP Process Orchestration (PO) environments. This error often arises during the configuration of web services or when trying to access certain functionalities that require a service user.
  Cause:
  The error message SRT_ADMIN124 usually occurs due to one or more of the following reasons:
  
  Service User Not Defined: The service user required for the operation is not defined in the system.
  Authorization Issues: The service user does not have the necessary authorizations to perform the required actions.
  Incorrect Configuration: The configuration settings for the service user in the SRT (Service Runtime) are incorrect or incomplete.
  User Lock or Expiry: The service user might be locked or the password might have expired.
  
  Solution:
  To resolve the SRT_ADMIN124 error, you can follow these steps:
  
  
  Check Service User Configuration:
  
  Go to transaction SRT_ADMIN.
  Navigate to the "Service User" section and verify that the service user is correctly defined.
  
  
  
  Verify Authorizations:
  
  Ensure that the service user has the necessary authorizations. You can check this using transaction SU01 to view the user profile and roles assigned to the service user.
  Make sure the user has the required roles for accessing the services.
  
  
  
  Check User Status:
  
  Use transaction SU01 to check if the service user is locked or if the password has expired. If it is locked, unlock it; if the password has expired, reset it.
  
  
  
  Review Configuration Settings:
  
  Ensure that all necessary configuration settings in the SRT are correctly set up. This includes checking the service endpoint and any related parameters.
  
  
  
  Test the Connection:
  
  After making the necessary changes, test the connection or the service again to see if the error persists.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) for any additional error messages or details that might provide more context about the issue.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for SRT and service user configuration for detailed steps and best practices.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to the SRT_ADMIN124 error.
  Community Forums: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the SRT_ADMIN124 error in your SAP system.