How To Fix SRT_ADMIN090 - Error when processing CALLBACK mechanism by task watcher

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_ADMIN - Administration Messages for SOAP Runtime

• Message number: 090

• Message text: Error when processing CALLBACK mechanism by task watcher

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_ADMIN090 - Error when processing CALLBACK mechanism by task watcher ?

  The SAP error message SRT_ADMIN090 typically occurs in the context of the SAP Process Integration (PI) or SAP Process Orchestration (PO) when there is an issue with the CALLBACK mechanism in the task watcher. This error can arise due to various reasons, including configuration issues, network problems, or issues with the service itself.
  Causes:
  
  Configuration Issues: Incorrect configuration of the service or the callback mechanism can lead to this error. This includes incorrect endpoint URLs or missing parameters.
  Network Issues: If there are network connectivity problems between the systems involved, the callback may fail.
  Service Unavailability: The service that is supposed to handle the callback might be down or not reachable.
  Authorization Issues: The user or service account may not have the necessary permissions to execute the callback.
  Timeouts: If the callback takes too long to respond, it may lead to a timeout error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the service and ensure that all parameters are correctly set. Verify the endpoint URLs and any other relevant settings.
  Network Connectivity: Test the network connection between the systems involved. Ensure that firewalls or network policies are not blocking the callback requests.
  Service Status: Check the status of the service that is supposed to handle the callback. Ensure it is running and accessible.
  Authorization: Verify that the user or service account has the necessary permissions to perform the callback operation.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings for the callback mechanism.
  Logs and Traces: Check the logs for more detailed error messages. Use transaction codes like SRT_MONI or SRT_ADMIN to monitor and analyze the service calls and callbacks.
  Update SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SRT_MONI (for monitoring) and SRT_ADMIN (for administration) to help diagnose and resolve issues.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  Documentation: Refer to the official SAP documentation for Process Integration and Process Orchestration for detailed guidance on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.