How To Fix /SRMSMC/TSK004 - Communication error: duplicate queue name &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/TSK -

• Message number: 004

• Message text: Communication error: duplicate queue name &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/TSK004 - Communication error: duplicate queue name &1 ?

  The SAP error message /SRMSMC/TSK004 Communication error: duplicate queue name &1 typically occurs in the context of SAP's Supplier Relationship Management (SRM) or similar systems that utilize message queues for communication between different components or systems. This error indicates that there is a conflict due to the presence of a duplicate queue name.
  Cause:
  
  Duplicate Queue Names: The most common cause of this error is that two or more message queues are configured with the same name. This can happen if multiple instances of a service or application are set up incorrectly or if there is a misconfiguration in the system.
  Configuration Issues: Incorrect configuration in the SAP system or in the middleware that handles message queues can lead to this error.
  System Cloning: If a system has been cloned or copied, and the queue names were not updated, this can lead to duplicates.
  Transport Issues: If transport requests that include queue definitions are moved between systems, it can lead to conflicts if the same queue names already exist.
  
  Solution:
  
  Identify Duplicate Queues: Use transaction codes like SMQ1 (for outbound queues) and SMQ2 (for inbound queues) to check for existing queues. Look for queues with the same name as indicated in the error message.
  Rename or Delete Duplicate Queues: If you find duplicate queues, you can either rename or delete the unnecessary ones. Be cautious when deleting queues, as this may affect ongoing processes.
  Check Configuration: Review the configuration settings for the relevant applications or services to ensure that queue names are unique. This may involve checking the settings in the SAP SRM configuration or any middleware settings.
  Review Transport Requests: If the issue arose after a transport, check the transport requests to ensure that they do not contain conflicting queue definitions.
  Restart Services: After making changes, restart the relevant services or applications to ensure that the changes take effect.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error. SAP frequently updates its knowledge base with solutions for known issues.
  Documentation: Review the official SAP documentation for SRM or the specific module you are working with to understand how message queues are managed.
  System Logs: Check system logs (transaction SLG1) for additional error messages or warnings that may provide more context about the issue.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the communication error related to duplicate queue names in your SAP system.