How To Fix /SRMSMC/SUPPLIER042 - Requested contact does not exist; wrong reference passed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/SUPPLIER -

• Message number: 042

• Message text: Requested contact does not exist; wrong reference passed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/SUPPLIER042 - Requested contact does not exist; wrong reference passed ?

  The SAP error message /SRMSMC/SUPPLIER042 Requested contact does not exist; wrong reference passed typically occurs in the context of Supplier Relationship Management (SRM) when the system is unable to find a contact person associated with a supplier or a specific reference. This can happen for several reasons, including incorrect data entry, missing master data, or issues with the integration between different SAP modules.
  Causes:
  
  Incorrect Reference: The reference ID or key used to look up the contact may be incorrect or does not exist in the system.
  Missing Master Data: The contact person may not have been created or may have been deleted from the system.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to missing or outdated data.
  Authorization Issues: The user may not have the necessary permissions to view the contact information.
  
  Solutions:
  
  Verify the Reference: Check the reference ID or key being used to ensure it is correct and corresponds to an existing contact in the system.
  Check Master Data: Navigate to the relevant master data records (e.g., supplier master data) to confirm that the contact person exists. If not, create the contact person as needed.
  Data Synchronization: If the system is integrated with other systems, ensure that data synchronization processes are functioning correctly. You may need to run a data synchronization job or check for errors in the integration.
  User Authorization: Ensure that the user encountering the error has the necessary authorizations to access the contact information. This may involve checking user roles and permissions in the SAP system.
  Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be available.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to check or create contact information.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.