How To Fix /SRMSMC/S3Q_EXT052 - Your product categories have been saved and are pending approval


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMSMC/S3Q_EXT -

  • Message number: 052

  • Message text: Your product categories have been saved and are pending approval

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SRMSMC/S3Q_EXT052 - Your product categories have been saved and are pending approval ?

    The SAP error message /SRMSMC/S3Q_EXT052 Your product categories have been saved and are pending approval typically occurs in the context of the SAP Supplier Relationship Management (SRM) module, particularly when dealing with product categories in the catalog management or procurement processes.

    Cause:

    This message indicates that the product categories you have created or modified have been saved but are not yet approved. This is a common workflow in systems where changes to product categories require an approval process to ensure that they meet business rules or compliance standards before they can be used in transactions.

    Solution:

    To resolve this issue, you will need to follow the approval process for the product categories. Here are the steps you can take:

    1. Check Approval Workflow:

      • Verify if there is an approval workflow set up for product categories. This can usually be found in the SRM configuration settings.
      • Ensure that the appropriate approvers are assigned to the workflow.
    2. Notify Approvers:

      • If you have the necessary permissions, you may need to notify the designated approvers that there are pending approvals for the product categories.
      • Approvers can check their worklists or notifications in the system to review and approve the changes.
    3. Monitor Approval Status:

      • After notifying the approvers, monitor the status of the approval. Once approved, the product categories will be available for use in the system.
    4. Check for Errors:

      • If the approval process is not functioning as expected, check for any errors in the workflow configuration or any missing authorizations for the approvers.
    5. Consult Documentation:

      • Refer to the SAP documentation or help resources for specific details on managing product categories and the approval process in your version of SAP SRM.
    6. Contact Support:

      • If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • User Roles and Authorizations: Ensure that users involved in the approval process have the necessary roles and authorizations to approve product categories.
    • Workflow Configuration: Familiarize yourself with the workflow configuration in SAP SRM to understand how approvals are managed.
    • System Logs: Check system logs for any additional error messages or warnings that may provide more context about the approval process.

    By following these steps, you should be able to address the error message and ensure that your product categories are approved and ready for use in the system.

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