How To Fix /SRMSMC/INTEGRATION031 - Error while determining own logical system; check system Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/INTEGRATION -

• Message number: 031

• Message text: Error while determining own logical system; check system Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/INTEGRATION031 - Error while determining own logical system; check system Customizing ?

  The SAP error message /SRMSMC/INTEGRATION031 indicates that there is an issue with determining the logical system in the context of the SAP Supplier Relationship Management (SRM) system. This error typically arises when the system is unable to identify or configure the logical system correctly, which is essential for integration purposes.
  Cause:
  
  Missing Logical System Configuration: The logical system may not be defined in the system settings.
  Incorrect Customizing Settings: The customizing settings for logical systems may not be correctly configured.
  Transport Issues: If the system has recently undergone a transport, the logical system configuration may not have been transported correctly.
  Client-Specific Settings: The logical system might not be assigned to the current client or may be incorrectly set up.
  
  Solution:
  
  
  Check Logical System Configuration:
  
  Go to transaction SPRO (SAP Reference IMG).
  Navigate to SAP NetWeaver > Application Server > Logical Systems > Define Logical Systems.
  Ensure that the logical system is defined and correctly configured.
  
  
  
  Assign Logical System to Client:
  
  In the same area of SPRO, check if the logical system is assigned to the correct client.
  Use transaction SCC4 to verify the client settings and ensure that the logical system is linked to the appropriate client.
  
  
  
  Check Customizing Settings:
  
  Ensure that the customizing settings for the SRM system are correctly set up. This includes checking the settings for integration with other systems (like ERP).
  Review the settings under SRM > Integration > Define Logical Systems.
  
  
  
  Transport Requests:
  
  If the issue arose after a transport, check the transport logs to ensure that the logical system configuration was included in the transport request.
  If necessary, re-transport the relevant configuration.
  
  
  
  Check for System Errors:
  
  Use transaction SLG1 to check for any application logs that might provide more details about the error.
  Look for any related error messages that could give additional context.
  
  
  
  Consult Documentation:
  
  Review SAP Notes and documentation related to the specific version of SRM you are using, as there may be known issues or additional configuration steps required.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  System Logs: Always check system logs for any additional error messages that could provide more context to the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SRMSMC/INTEGRATION031 error message. If the problem persists, consider reaching out to SAP support for further assistance.