How To Fix /SRMSMC/FND_WFL032 - Error in background step for approval of supplier promotion

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/FND_WFL -

• Message number: 032

• Message text: Error in background step for approval of supplier promotion

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/FND_WFL032 - Error in background step for approval of supplier promotion ?

  The SAP error message /SRMSMC/FND_WFL032 typically indicates that there is an issue in the background processing step related to the approval of a supplier promotion in the Supplier Relationship Management (SRM) module. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the workflow setup.
  Possible Causes:
  
  Workflow Configuration Issues: The workflow for supplier promotion may not be correctly configured, leading to errors during execution.
  Authorization Problems: The user executing the background job may not have the necessary authorizations to approve the supplier promotion.
  Data Inconsistencies: There may be missing or incorrect data in the supplier promotion request that is causing the workflow to fail.
  System Performance Issues: If the system is under heavy load, it may lead to timeouts or failures in background processing.
  Technical Errors: There could be underlying technical issues, such as missing function modules or incorrect settings in the workflow.
  
  Solutions:
  
  Check Workflow Configuration: Review the workflow configuration for supplier promotions to ensure that all steps are correctly defined and that there are no missing components.
  Review Authorizations: Ensure that the user executing the background job has the necessary authorizations to perform the approval action.
  Validate Data: Check the data associated with the supplier promotion request for completeness and correctness. Ensure that all required fields are filled out and that there are no inconsistencies.
  Monitor System Performance: Check the system performance and logs to identify any issues that may be affecting background processing. If necessary, optimize the system or schedule jobs during off-peak hours.
  Check Logs for Detailed Errors: Use transaction codes like SLG1 (Application Log) or SWI1 (Workflow Log) to check for detailed error messages that can provide more context about the failure.
  Re-run the Background Job: After addressing the identified issues, re-run the background job to see if the error persists.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for SRM workflows to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or support channels to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.