How To Fix /SRMSMC/CMN_BL202 - Mandatory Attachment is missing for Question

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CMN_BL -

• Message number: 202

• Message text: Mandatory Attachment is missing for Question

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CMN_BL202 - Mandatory Attachment is missing for Question ?

  The SAP error message /SRMSMC/CMN_BL202 Mandatory Attachment is missing for Question typically occurs in the context of SAP Supplier Relationship Management (SRM) when a user attempts to submit a question or inquiry without attaching a required document or file. This error indicates that the system expects an attachment to be included with the question, but it has not been provided.
  Cause:
  
  Missing Attachment: The most common cause is that the user has not attached the required document when creating or submitting the question.
  Configuration Settings: There may be specific configuration settings in the SRM system that mandate attachments for certain types of inquiries or questions.
  User Error: The user may have overlooked the attachment field or may not have the necessary files ready to attach.
  
  Solution:
  
  
  Attach the Required Document: 
  
  Go back to the question submission screen and ensure that you attach the necessary document. Look for an "Attach" button or a paperclip icon, and select the appropriate file from your device.
  
  
  
  Check Configuration: 
  
  If you are an administrator or have access to system settings, check the configuration for the question submission process to see if attachments are indeed mandatory. If they are, ensure that users are aware of this requirement.
  
  
  
  User Training: 
  
  Provide training or documentation to users on how to properly submit questions, including the importance of attaching required documents.
  
  
  
  Error Handling: 
  
  Implement error handling in the application to provide clearer messages or guidance when users attempt to submit without attachments.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Documentation: Refer to the user manuals or help documentation for SAP SRM, which may provide additional context on the attachment requirements.
  Support Forums: Engage with SAP community forums or support channels where other users may have encountered and resolved similar issues.
  
  If the problem persists after following these steps, it may be necessary to contact your SAP support team for further assistance.