How To Fix /SRMSMC/CMN_BL142 - Question &1.&2 answered with &3, but data entered

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CMN_BL -

• Message number: 142

• Message text: Question &1.&2 answered with &3, but data entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CMN_BL142 - Question &1.&2 answered with &3, but data entered ?

  The SAP error message /SRMSMC/CMN_BL142 typically indicates an issue related to the Business Workflow or the SAP Supplier Relationship Management (SRM) system. The message suggests that a question (or a decision point) was answered with a specific response, but there is a discrepancy with the data that was entered.
  Cause:
  
  Data Mismatch: The response provided does not align with the data that has been entered. This could be due to incorrect data entry or a misunderstanding of the question being asked.
  Configuration Issues: There may be a configuration issue in the workflow or the SRM system that is causing the system to not recognize the entered data correctly.
  Validation Rules: There might be validation rules in place that are not being met by the data entered, leading to the error message.
  
  Solution:
  
  Review Data Entry: Double-check the data that was entered to ensure it matches the expected format and values. Make sure that all required fields are filled out correctly.
  Check Workflow Configuration: Review the workflow configuration to ensure that it is set up correctly and that the questions and expected answers are aligned with the data being processed.
  Consult Documentation: Look into the SAP documentation or help files related to the specific transaction or process you are working on. This may provide insights into what the expected inputs and outputs are.
  Debugging: If you have access to debugging tools, you can trace the workflow to see where the mismatch is occurring. This may require assistance from a technical consultant or SAP support.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the transaction you were attempting.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SRM that may be related to the workflow or process you are working on.
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that address known issues and provide solutions or workarounds.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.