How To Fix /SRMSMC/CMN_BL076 - Request &1 cannot be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CMN_BL -

• Message number: 076

• Message text: Request &1 cannot be locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CMN_BL076 - Request &1 cannot be locked ?

  The SAP error message /SRMSMC/CMN_BL076 Request &1 cannot be locked typically occurs in the context of the SAP Supplier Relationship Management (SRM) system. This error indicates that a specific request (identified by &1) cannot be locked for processing, which can happen for several reasons.
  Causes:
  
  Concurrent Access: Another user or process is currently accessing or modifying the same request, leading to a lock conflict.
  System Performance Issues: High system load or performance issues may prevent the locking mechanism from functioning correctly.
  Database Locking: The underlying database may have locks that prevent the request from being accessed.
  Configuration Issues: There may be configuration settings in the SRM system that affect how requests are locked and processed.
  
  Solutions:
  
  Wait and Retry: If the error is due to concurrent access, waiting for a short period and then retrying the operation may resolve the issue.
  Check for Active Sessions: Use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) to identify if another user or process is holding a lock on the request.
  Release Locks: If you find that a lock is held unnecessarily, you can release it using transaction SM12, but be cautious as this may affect other users.
  System Performance Monitoring: Monitor system performance and check for any bottlenecks that may be causing locking issues. This may involve checking database performance or server resource utilization.
  Review Configuration: Ensure that the SRM system is configured correctly for handling requests and locking mechanisms. Consult with your SAP Basis or technical team if necessary.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks), SM21 (to view system logs), and ST22 (to check for dumps).
  SAP Documentation: Review the official SAP documentation for SRM and locking mechanisms to understand how they work and best practices for managing them.
  User Training: Ensure that users are trained on how to handle requests properly to minimize locking conflicts.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.