How To Fix /SRMSMC/CMN_BL072 - Evaluation request &1: Error in asynchronous processing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CMN_BL -

• Message number: 072

• Message text: Evaluation request &1: Error in asynchronous processing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CMN_BL072 - Evaluation request &1: Error in asynchronous processing ?

  The SAP error message /SRMSMC/CMN_BL072 Evaluation request &1: Error in asynchronous processing typically indicates that there was an issue during the asynchronous processing of an evaluation request in the SAP Supplier Relationship Management (SRM) system. This error can arise from various underlying causes, and addressing it may require a systematic approach.
  Possible Causes:
  
  System Configuration Issues: Incorrect configuration settings in the SRM system or related components can lead to processing errors.
  Data Issues: Inconsistent or incomplete data in the evaluation request can cause the asynchronous processing to fail.
  Background Job Failures: If the background job responsible for processing the evaluation request encounters an error, it may lead to this message.
  Performance Issues: High system load or performance bottlenecks can affect the processing of asynchronous requests.
  Authorization Issues: Lack of proper authorizations for the user or the system components involved in the processing can lead to errors.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages related to the evaluation request. This can provide insights into what went wrong during processing.
  Data Validation: Ensure that all required fields in the evaluation request are filled out correctly and that the data is consistent.
  Background Job Monitoring: Check the status of background jobs (transaction SM37) to see if there are any failed jobs related to the evaluation request. Investigate and resolve any issues with these jobs.
  System Performance: Monitor system performance and resource utilization. If the system is under heavy load, consider optimizing performance or scheduling jobs during off-peak hours.
  Authorization Check: Verify that the user has the necessary authorizations to perform the actions related to the evaluation request.
  Reprocessing: If the issue is resolved, you may need to reprocess the evaluation request. This can often be done through the relevant transaction or program.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for SRM to understand the evaluation request process and any prerequisites or configurations that may be necessary.
  Community Forums: Engage with the SAP Community or other forums where similar issues may have been discussed, as other users may have encountered and resolved the same error.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation and assistance.