How To Fix /SRMSMC/CMN_BL042 - Evaluation response &1: email address of appraiser &2 is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CMN_BL -

• Message number: 042

• Message text: Evaluation response &1: email address of appraiser &2 is missing

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SRMSMC/CMN_BL042 - Evaluation response &1: email address of appraiser &2 is missing ?

  The SAP error message /SRMSMC/CMN_BL042 indicates that there is a missing email address for the appraiser in the evaluation response process. This error typically occurs in the context of SAP Supplier Relationship Management (SRM) or similar evaluation processes where appraisers are involved in providing feedback or evaluations.
  Cause:
  The error is caused by the absence of an email address for the specified appraiser in the system. This can happen due to several reasons:
  
  The appraiser's user profile is incomplete or not properly maintained.
  The appraiser has not been assigned an email address in the user master data.
  There may be issues with data synchronization between different systems (e.g., between SRM and the backend system).
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Profile:
  
  Go to the user management area in SAP (transaction code SU01).
  Enter the appraiser's user ID and check the details.
  Ensure that the email address is filled in the "Address" tab.
  
  
  
  Maintain Email Address:
  
  If the email address is missing, add the correct email address for the appraiser.
  Save the changes.
  
  
  
  Data Synchronization:
  
  If your system is integrated with other systems (like an HR system), ensure that the email addresses are synchronized correctly.
  You may need to run a data synchronization job or check the integration settings.
  
  
  
  Testing:
  
  After making the necessary changes, test the evaluation response process again to see if the error persists.
  
  
  
  Consult Documentation:
  
  If the issue continues, refer to SAP documentation or support notes related to this error message for additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Ensure that all appraisers involved in the evaluation process have complete and accurate user profiles.
  Regularly audit user profiles to prevent similar issues in the future.
  Consider implementing a process for maintaining user data to ensure that all necessary fields, including email addresses, are filled out correctly.
  
  By following these steps, you should be able to resolve the error message and ensure that the evaluation process can proceed without issues.