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How To Fix /SRMSMC/CMN_BL020 - Enter a valid e-mail address


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMSMC/CMN_BL -

  • Message number: 020

  • Message text: Enter a valid e-mail address

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SRMSMC/CMN_BL020 - Enter a valid e-mail address ?

    The SAP error message /SRMSMC/CMN_BL020 Enter a valid e-mail address typically occurs in the context of the SAP Supplier Relationship Management (SRM) system when a user is trying to input an email address that does not meet the required format or validation criteria.

    Cause:

    1. Invalid Format: The email address entered does not conform to standard email formatting rules (e.g., missing "@" symbol, no domain, etc.).
    2. Special Characters: The email address may contain invalid characters or spaces that are not allowed.
    3. Field Length: The email address may exceed the maximum length allowed for the input field.
    4. Empty Field: The field may be left empty when it is required.

    Solution:

    1. Check Format: Ensure that the email address is in the correct format (e.g., username@domain.com).
    2. Remove Invalid Characters: Make sure there are no special characters or spaces in the email address.
    3. Field Length: Verify that the email address does not exceed the maximum character limit set by the system.
    4. Required Fields: If the email field is mandatory, ensure that it is not left blank.
    5. Validation: Use a valid email address that you know works, and try entering it again.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Documentation: Refer to the user documentation for the specific SAP module you are using to understand the requirements for email input.
    • System Configuration: If you are an administrator, check the system configuration settings related to email validation to ensure they are set correctly.
    • Testing: If the issue persists, try testing with different email addresses to see if the problem is consistent across various inputs.

    If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or refer to the SAP Community for further assistance.

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