How To Fix /SRMSMC/CMN_BL017 - Supplier & has no system access yet and cannot respond

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CMN_BL -

• Message number: 017

• Message text: Supplier & has no system access yet and cannot respond

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CMN_BL017 - Supplier & has no system access yet and cannot respond ?

  The SAP error message /SRMSMC/CMN_BL017 indicates that a supplier does not have the necessary system access to respond to a request or participate in a process within the SAP Supplier Relationship Management (SRM) system. This typically occurs in scenarios where suppliers are expected to interact with the system, such as responding to requests for quotations (RFQs) or purchase orders.
  Cause:
  
  User Account Issues: The supplier's user account may not be properly set up or activated in the system.
  Authorization Problems: The supplier may not have the required authorizations or roles assigned to their user account to access the necessary functions.
  Inactive Status: The supplier's status in the system may be inactive or blocked, preventing them from accessing the system.
  Technical Issues: There may be technical issues or misconfigurations in the SRM system that are preventing the supplier from accessing the system.
  
  Solution:
  
  
  Check User Account:
  
  Verify that the supplier's user account is created and active in the SRM system.
  Ensure that the account is not locked or inactive.
  
  
  
  Review Authorizations:
  
  Check the roles and authorizations assigned to the supplier's user account.
  Ensure that the necessary roles for responding to RFQs or other relevant transactions are assigned.
  
  
  
  Supplier Status:
  
  Confirm that the supplier's status in the system is active and not blocked.
  If the supplier is inactive, take the necessary steps to reactivate their account.
  
  
  
  Technical Troubleshooting:
  
  If the above checks do not resolve the issue, consult with your SAP Basis or technical team to investigate any underlying technical problems.
  Review system logs for any errors or warnings that may provide additional context.
  
  
  
  Communication:
  
  Inform the supplier about the issue and the steps being taken to resolve it.
  Provide them with guidance on how to access the system once the issue is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the SAP SRM documentation for information on user management and supplier access.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SRMSMC/CMN_BL017.