How To Fix /SRMSMC/BP_UI_MSG018 - Error while adding a new e-mail address

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/BP_UI_MSG -

• Message number: 018

• Message text: Error while adding a new e-mail address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/BP_UI_MSG018 - Error while adding a new e-mail address ?

  The SAP error message /SRMSMC/BP_UI_MSG018 typically occurs in the context of the SAP Supplier Relationship Management (SRM) system when there is an issue while trying to add a new email address to a business partner's contact information. This error can arise due to various reasons, including data validation issues, configuration problems, or system settings.
  Possible Causes:
  
  Invalid Email Format: The email address being entered may not conform to the standard email format (e.g., missing "@" or domain).
  Duplicate Email Address: The email address you are trying to add may already exist in the system for the same business partner or another partner.
  Missing Required Fields: Other required fields in the business partner's contact information may not be filled out correctly.
  Authorization Issues: The user may not have the necessary permissions to modify the business partner's contact information.
  System Configuration: There may be configuration settings in the SRM system that restrict the addition of email addresses.
  
  Solutions:
  
  Check Email Format: Ensure that the email address you are trying to add is in the correct format (e.g., [e-mail]).
  Verify Uniqueness: Check if the email address already exists in the system. If it does, consider using a different email address or updating the existing one.
  Complete Required Fields: Make sure all mandatory fields in the business partner's contact information are filled out correctly.
  Review User Permissions: Ensure that the user has the necessary authorizations to make changes to the business partner's contact information.
  Consult Configuration Settings: If you have access to system configuration, check if there are any settings that might be preventing the addition of email addresses. This may require assistance from a system administrator or SAP consultant.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing business partner data.
  Documentation: Review the SAP SRM documentation for guidelines on managing business partner contact information.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.