How To Fix /SRMSMC/BGRFC003 - Invalid retry counter

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/BGRFC -

• Message number: 003

• Message text: Invalid retry counter

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/BGRFC003 - Invalid retry counter ?

  The SAP error message /SRMSMC/BGRFC003 Invalid retry counter typically occurs in the context of the Business Gateway Remote Function Call (bgRFC) framework in SAP. This error indicates that there is an issue with the retry mechanism for bgRFC calls, which are used for asynchronous communication between different SAP systems or between different components within the same system.
  Cause:
  
  Invalid Retry Counter: The error suggests that the retry counter for a bgRFC call has become invalid. This can happen if the bgRFC queue has been corrupted or if there are inconsistencies in the bgRFC state.
  System Issues: There may be underlying issues with the SAP system, such as database inconsistencies, network problems, or issues with the bgRFC configuration.
  Configuration Errors: Incorrect configuration settings for bgRFC or related components can lead to this error.
  Transport Issues: If there are issues with the transport layer or if messages are not being processed correctly, it can lead to this error.
  
  Solution:
  
  Check bgRFC Configuration: Review the bgRFC configuration settings in your SAP system. Ensure that all parameters are set correctly and that there are no inconsistencies.
  Monitor bgRFC Queues: Use transaction codes like SLG1 (Application Log) or SM58 (Transactional RFC) to monitor the bgRFC queues and identify any stuck or failed messages.
  Reset the Retry Counter: If you have access to the relevant transactions, you may be able to reset the retry counter for the affected bgRFC calls. This can sometimes resolve the issue.
  Check for System Errors: Look for any system errors or warnings in the SAP system logs that might provide additional context for the error.
  Reprocess Failed Messages: If there are specific messages that have failed, you may need to reprocess them manually or clear the bgRFC queue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  System Restart: In some cases, restarting the affected SAP instance or the entire system may help clear transient issues.
  
  Related Information:
  
  bgRFC Overview: bgRFC is a framework in SAP that allows for asynchronous communication between different components. It is designed to handle high volumes of messages and ensure reliable message processing.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1, SM58, SMQ1, and SMQ2 for monitoring and managing bgRFC queues.
  SAP Community: Engage with the SAP Community forums for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further investigation and assistance.