How To Fix SRMF068 - Error from called service provider: Interface missing

SAP Error Message - Details

• Message type: E = Error

• Message class: SRMF - SRM Framework

• Message number: 068

• Message text: Error from called service provider: Interface missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRMF068 - Error from called service provider: Interface missing ?

  The SAP error message SRMF068, which states "Error from called service provider: Interface missing," typically occurs in the context of SAP's Service Management or Service Request Management. This error indicates that the system is trying to call a service or interface that is not available or not properly configured.
  Causes:
  
  Missing Interface Configuration: The service interface that the system is trying to access is not defined in the system.
  Incorrect Service Provider Settings: The service provider may not be correctly set up or may not be active.
  Transport Issues: If the system has recently undergone a transport of changes, the necessary interface might not have been included or activated.
  Authorization Issues: The user or system may not have the necessary authorizations to access the service interface.
  System Version Mismatch: The service interface may be available in a different version of the system, leading to compatibility issues.
  
  Solutions:
  
  
  Check Interface Configuration:
  
  Go to the relevant transaction (e.g., SOAMANAGER) to check if the service interface is correctly defined and active.
  Ensure that the service is properly registered and that all necessary parameters are set.
  
  
  
  Verify Service Provider Settings:
  
  Check the configuration of the service provider in the system. Ensure that it is active and correctly set up to handle requests.
  
  
  
  Transport Management:
  
  If the error occurred after a transport, verify that all necessary objects were included in the transport request.
  Check if the transport was successfully imported and that there were no errors during the import process.
  
  
  
  Authorization Check:
  
  Ensure that the user or system has the necessary authorizations to access the service interface. This may involve checking roles and authorizations in the user profile.
  
  
  
  System Compatibility:
  
  If you are working in a multi-system landscape, ensure that the service interface is available in all relevant systems and that there are no version mismatches.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific service or interface you are working with. There may be specific instructions or known issues documented by SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: SOAMANAGER (for web service management), SE80 (for object navigator), and SE37 (for function module).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Check SAP Community or other forums for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the SRMF068 error and implement a solution to resolve it.