How To Fix /SRMERP/OL_BO_SC007 - Shopping Cart &1 saved as it could not be ordered


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMERP/OL_BO_SC -

  • Message number: 007

  • Message text: Shopping Cart &1 saved as it could not be ordered

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SRMERP/OL_BO_SC007 - Shopping Cart &1 saved as it could not be ordered ?

    The SAP error message /SRMERP/OL_BO_SC007 indicates that a shopping cart has been saved but could not be ordered. This typically occurs in the SAP Supplier Relationship Management (SRM) module when there are issues preventing the shopping cart from being processed into a purchase order. Here are some common causes, potential solutions, and related information for this error:

    Causes:

    1. Missing or Incomplete Data: Required fields in the shopping cart may be missing or incomplete, such as vendor information, payment terms, or delivery details.
    2. Approval Workflow Issues: The shopping cart may not have gone through the necessary approval workflow, or there may be issues with the workflow configuration.
    3. Item Status: The items in the shopping cart may have a status that prevents them from being ordered, such as being marked as "not orderable."
    4. Budget Constraints: There may be budget limits that have been exceeded, preventing the order from being processed.
    5. Material Master Data Issues: If the items in the shopping cart are linked to material master data, any issues with that data (e.g., inactive materials) can cause this error.
    6. System Configuration: There may be configuration issues in the SRM system that prevent the shopping cart from being converted to a purchase order.

    Solutions:

    1. Check Shopping Cart Details: Review the shopping cart for any missing or incorrect information. Ensure all required fields are filled out correctly.
    2. Review Approval Workflow: Check the status of the approval workflow. Ensure that the shopping cart has been approved and that there are no pending approvals.
    3. Verify Item Status: Look at the status of the items in the shopping cart. Ensure that they are marked as orderable and that there are no restrictions on them.
    4. Budget Check: Verify that the shopping cart does not exceed any budget limits. If it does, you may need to adjust the budget or modify the shopping cart.
    5. Material Master Data: Check the material master data for the items in the shopping cart. Ensure that the materials are active and correctly configured.
    6. Consult with IT or SAP Support: If the issue persists, it may be necessary to consult with your IT department or SAP support for further investigation into system configuration or other underlying issues.

    Related Information:

    • Transaction Codes: You can use transaction codes like BBP_PD to display the shopping cart details and BBP_CG to check the approval process.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
    • Documentation: Review the SAP SRM documentation for guidelines on shopping cart processing and troubleshooting.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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