How To Fix /SRMERP/CCS004 - Catalog &1 does not support the cross-catalog search

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMERP/CCS -

• Message number: 004

• Message text: Catalog &1 does not support the cross-catalog search

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMERP/CCS004 - Catalog &1 does not support the cross-catalog search ?

  The SAP error message /SRMERP/CCS004 Catalog &1 does not support the cross-catalog search typically occurs in the context of the SAP Commerce Cloud or SAP S/4HANA systems when attempting to perform a cross-catalog search that involves a catalog that is not configured to support this feature.
  Cause:
  
  Catalog Configuration: The catalog specified in the error message (&1) is not set up to support cross-catalog searches. This could be due to the catalog's settings or the way it has been defined in the system.
  Search Configuration: The search configuration may not include the specified catalog, or the catalog may not be indexed properly for cross-catalog search functionality.
  System Limitations: Some catalogs may inherently not support cross-catalog searches due to their design or the way they are integrated into the system.
  
  Solution:
  
  
  Check Catalog Settings: 
  
  Go to the SAP Commerce Cloud back office or the relevant configuration area in your SAP system.
  Verify the settings of the catalog in question. Ensure that it is configured to support cross-catalog searches.
  
  
  
  Update Search Configuration:
  
  Ensure that the search configuration includes the catalog you are trying to search. This may involve updating the search index or modifying the search settings to include the catalog.
  
  
  
  Reindex Catalogs:
  
  If the catalog is supposed to support cross-catalog searches, try reindexing the catalogs. This can often resolve issues related to search functionality.
  In SAP Commerce, you can do this through the back office or using the relevant command in the console.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation for your specific version to understand the requirements and limitations regarding cross-catalog searches.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above configurations, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check for any relevant SAP Notes or KBA that might address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with the SAP community forums or user groups where similar issues may have been discussed.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.