How To Fix SRM_WF_PATH000 - The agent you have entered is not correct

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_WF_PATH - Message Class Contains All Messages for Process Route Area

• Message number: 000

• Message text: The agent you have entered is not correct

What causes this issue?

You have tried to enter an organization object that the system does not
recognize. Possible reasons for this could be:
- Incorrect spelling
- Incorrect object type selection

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the F4 help to find the correct agent.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_WF_PATH000 - The agent you have entered is not correct ?

  The SAP error message SRM_WF_PATH000 ("The agent you have entered is not correct") typically occurs in the context of SAP Supplier Relationship Management (SRM) workflows. This error indicates that the system cannot recognize the agent (user or role) specified in the workflow process. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Incorrect User ID or Role: The agent specified in the workflow may not exist or may be incorrectly entered.
  User Not Assigned to the Role: The user may not be assigned to the role that is required for the workflow.
  Inactive User: The user account may be inactive or locked.
  Authorization Issues: The user may not have the necessary authorizations to be assigned as an agent in the workflow.
  Workflow Configuration Issues: There may be issues in the workflow configuration or definition that lead to this error.
  
  Solutions:
  
  
  Verify User ID/Role:
  
  Check the user ID or role specified in the workflow. Ensure that it is correctly entered and exists in the system.
  Use transaction code SU01 to check the user details.
  
  
  
  Check User Assignment:
  
  Ensure that the user is assigned to the appropriate role that is required for the workflow. You can check this in transaction code PFCG (Role Maintenance).
  
  
  
  Activate User:
  
  If the user is inactive, reactivate the user account in transaction code SU01.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to participate in the workflow. You may need to adjust the user's roles or authorizations.
  
  
  
  Workflow Configuration:
  
  Review the workflow configuration to ensure that the agent assignment is correctly set up. You can use transaction code SWDD (Workflow Builder) to check the workflow definition.
  
  
  
  Testing:
  
  After making the necessary changes, test the workflow again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message. You can search for notes in the SAP Support Portal.
  
  
  Documentation: Refer to the SAP Help Portal for documentation on workflow management in SAP SRM for more detailed guidance.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.