How To Fix SRM_REGISTRY097 - Enter a service provider different to the one currently being processed

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_REGISTRY - Registry Maintenance

• Message number: 097

• Message text: Enter a service provider different to the one currently being processed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_REGISTRY097 - Enter a service provider different to the one currently being processed ?

  The SAP error message SRM_REGISTRY097 typically occurs in the context of SAP Supplier Relationship Management (SRM) when there is an issue with the service provider being processed in a transaction. This error indicates that the system expects a different service provider than the one currently being processed.
  Cause:
  
  
  Service Provider Mismatch: The error usually arises when the system is trying to process a service provider that is not compatible with the current transaction or context. This could happen if:
  
  The service provider has been changed or is not correctly configured.
  There is a mismatch between the expected service provider and the one being used in the transaction.
  The transaction is being executed in a context that does not support the current service provider.
  
  
  
  Configuration Issues: There may be issues in the configuration of the service providers in the SRM system, leading to inconsistencies.
  
  
  Data Entry Errors: Incorrect data entry or selection of service providers in the transaction can also lead to this error.
  
  
  Solution:
  
  
  Check Service Provider Configuration:
  
  Verify the configuration of the service providers in the SRM system. Ensure that the service provider you are trying to use is correctly set up and active.
  Check if the service provider is assigned to the correct organizational units and is valid for the transaction you are trying to execute.
  
  
  
  Select the Correct Service Provider:
  
  If you are prompted to enter a service provider, ensure that you select the correct one that is compatible with the current transaction.
  Review the transaction context to ensure that the service provider you are trying to use is appropriate for that context.
  
  
  
  Review Transaction Data:
  
  Double-check the data you have entered in the transaction. Ensure that all required fields are filled out correctly and that there are no discrepancies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the service provider configuration and the expected values for the transaction you are working on.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to SRM and service provider configurations.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SRM that may help in troubleshooting or configuring service providers.
  User Roles and Authorizations: Ensure that the user executing the transaction has the necessary roles and authorizations to access and process the selected service provider.
  
  By following these steps, you should be able to identify the cause of the SRM_REGISTRY097 error and implement a solution to resolve it.