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How To Fix SRM_REGISTRY038 - Mandatory class role & does not exist in registry for service provider &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRM_REGISTRY - Registry Maintenance

  • Message number: 038

  • Message text: Mandatory class role & does not exist in registry for service provider &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRM_REGISTRY038 - Mandatory class role & does not exist in registry for service provider & ?

    The SAP error message SRM_REGISTRY038 indicates that a mandatory class role is missing in the registry for a specified service provider. This error typically occurs in the context of SAP Supplier Relationship Management (SRM) when there is an issue with the configuration of roles and authorizations for service providers.

    Cause:

    1. Missing Role Assignment: The specified class role that is required for the service provider is not assigned or does not exist in the system.
    2. Configuration Issues: There may be a misconfiguration in the service provider settings or in the role management settings.
    3. Transport Issues: If the roles were recently transported from another system, there may have been an issue during the transport process that caused the roles not to be created or activated properly.
    4. System Upgrade: After an upgrade, certain roles may not have been migrated correctly.

    Solution:

    1. Check Role Assignment:

      • Go to the role management transaction (e.g., PFCG) and verify that the required class role is defined and assigned to the service provider.
      • Ensure that the role is active and has the necessary authorizations.
    2. Create or Modify Role:

      • If the role does not exist, you may need to create it. Define the necessary authorizations and assign it to the service provider.
      • If the role exists but is not correctly configured, modify it to include the necessary authorizations.
    3. Check Service Provider Configuration:

      • Review the configuration of the service provider in the SRM system to ensure that it is set up correctly and that all required roles are linked.
    4. Transport Issues:

      • If the roles were transported, check the transport logs for any errors. You may need to re-transport the roles or manually create them in the target system.
    5. System Upgrade:

      • If the issue arose after a system upgrade, consult the upgrade documentation to ensure that all necessary roles and authorizations were migrated correctly.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.

    Related Information:

    • Transaction Codes:

      • PFCG (Role Maintenance)
      • SU01 (User Maintenance)
      • SRM Configuration Transactions (e.g., SPRO)
    • Documentation: Review the SAP SRM documentation for details on role management and service provider configuration.

    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the problem persists, consider reaching out to SAP support for further assistance.

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