How To Fix SRM_REGISTRY035 - Action not possible; locked by user &

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_REGISTRY - Registry Maintenance

• Message number: 035

• Message text: Action not possible; locked by user &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_REGISTRY035 - Action not possible; locked by user & ?

  The SAP error message SRM_REGISTRY035 indicates that a particular action cannot be performed because the object is locked by another user. This is a common issue in SAP systems, particularly in environments where multiple users are working on the same data or transactions.
  Cause:
  
  User Locking: The object (such as a purchase order, contract, or other registry entries) is currently being edited or processed by another user. SAP locks objects to prevent data inconsistencies.
  Session Timeout: Sometimes, a user may have left a session open, causing the object to remain locked even after they have stopped working on it.
  Technical Issues: Occasionally, technical issues or system errors can lead to objects being incorrectly marked as locked.
  
  Solution:
  
  
  Identify the Lock:
  
  Use transaction code SM12 to view the locks in the system. You can check which user is holding the lock on the object.
  Enter the relevant object name or user ID to filter the results.
  
  
  
  Contact the User:
  
  If you identify the user who has locked the object, you can contact them to see if they can release the lock.
  
  
  
  Release the Lock:
  
  If the user is unavailable or the lock is no longer valid (e.g., due to a session timeout), you can manually delete the lock using transaction SM12. However, this should be done with caution and typically requires appropriate authorizations.
  
  
  
  Wait and Retry:
  
  If the lock is legitimate and the user is actively working on the object, the best course of action may be to wait until they finish and release the lock.
  
  
  
  Check for System Issues:
  
  If locks are occurring frequently and seem to be a system issue, it may be worth investigating further with your SAP Basis team to ensure there are no underlying problems.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related errors or issues.
  SU01: To check user details and roles if you need to contact the user holding the lock.
  
  
  
  Best Practices:
  
  Encourage users to log off properly after completing their tasks to avoid unnecessary locks.
  Implement training for users on how to manage sessions and locks effectively.
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for more details on locking mechanisms and best practices in SAP SRM (Supplier Relationship Management).
  
  
  
  If the issue persists or if you are unsure about releasing locks, it is advisable to consult with your SAP Basis or support team for further assistance.