How To Fix SRM_REGISTRY014 - Service provider is still being used

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_REGISTRY - Registry Maintenance

• Message number: 014

• Message text: Service provider is still being used

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_REGISTRY014 - Service provider is still being used ?

  The SAP error message SRM_REGISTRY014 indicates that a service provider is still being used in the system, which prevents certain actions, such as deletion or modification of the service provider. This error typically arises in the context of SAP Supplier Relationship Management (SRM) when attempting to remove or deactivate a service provider that is still linked to active transactions or processes.
  Cause:
  
  Active Transactions: The service provider is currently associated with active purchase orders, contracts, or other procurement documents.
  Dependencies: There may be dependencies on the service provider in various configurations or settings within the SRM system.
  In Use by Other Processes: The service provider might be referenced in workflows, approval processes, or other business processes that are still active.
  
  Solution:
  To resolve the SRM_REGISTRY014 error, you can follow these steps:
  
  
  Identify Active Usage:
  
  Check for any active purchase orders, contracts, or other documents that reference the service provider.
  Use transaction codes like ME2N (for purchase orders) or ME3N (for contracts) to find any active documents.
  
  
  
  Deactivate or Complete Transactions:
  
  If there are active transactions, you may need to complete, close, or delete them before you can deactivate the service provider.
  Ensure that all related workflows or approvals are also completed.
  
  
  
  Check for Dependencies:
  
  Review any configuration settings or dependencies that might be linked to the service provider.
  Ensure that there are no other processes or configurations that are still referencing the service provider.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling service providers in SRM.
  
  
  
  Contact Support:
  
  If you are unable to identify the cause or resolve the issue, consider reaching out to SAP support for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SRM that can help you manage service providers and related documents.
  SAP Notes: Check for any SAP Notes related to SRM_REGISTRY014 for additional insights or patches that may address the issue.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.