How To Fix SRM_LOCK_QUEUE002 - Resource bottleneck when calling in server group &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_LOCK_QUEUE - Messages for Queue

• Message number: 002

• Message text: Resource bottleneck when calling in server group &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_LOCK_QUEUE002 - Resource bottleneck when calling in server group &1 ?

  The SAP error message SRM_LOCK_QUEUE002 indicates a resource bottleneck when trying to access a server group in the SAP Supplier Relationship Management (SRM) system. This error typically arises when there are issues related to locking mechanisms in the system, which can occur due to high load, contention for resources, or configuration issues.
  Causes:
  
  High Load: The server group may be experiencing high traffic or load, leading to contention for resources.
  Lock Contention: Multiple processes may be trying to access the same resource simultaneously, causing a bottleneck.
  Configuration Issues: Incorrect configuration of the server group or the locking mechanism can lead to inefficiencies.
  Database Performance: Slow database performance can also contribute to resource bottlenecks.
  Insufficient Resources: The server may not have enough CPU, memory, or other resources to handle the current workload.
  
  Solutions:
  
  Monitor System Performance: Use SAP transaction codes like ST03N (Workload Analysis) and ST06 (Operating System Monitor) to analyze system performance and identify bottlenecks.
  Increase Resources: If the server is under-resourced, consider scaling up the hardware or optimizing the existing resources.
  Optimize Locking Mechanisms: Review and optimize the locking strategy in your application to reduce contention. This may involve adjusting the way locks are acquired or released.
  Review Configuration: Check the configuration of the server group and ensure it is set up correctly. This includes reviewing parameters related to locking and resource allocation.
  Database Optimization: Ensure that the database is optimized for performance. This may involve indexing, query optimization, or other database tuning techniques.
  Load Balancing: If applicable, implement load balancing to distribute the workload more evenly across the server group.
  Check for Long-Running Transactions: Identify and address any long-running transactions that may be holding locks for extended periods.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SRM and locking issues for any specific patches or recommendations.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation for best practices on performance tuning and resource management in SRM.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.